For combined postage:
do not pay until we've had a chance to send through an ebay invoice,
with a combined postage total, for all items purchased.
Maximum UK mainland postage of £7.99
Sorry but refunds can not
be made for any excess postage paid if you do not wait for my
invoice…ebay automatically adds postage for items so you may pay over
the odds if you don’t wait.
If there is no postage option for your country please do not guess a postage amount. Wait and we will send through an invoice with the correct postage rate…then you can complete the payment.
We dispatch Monday to Friday (Saturday on request) except bank holidays.
We ship as fast as we can, usually within one working day but often the same day.
services only deliver on weekdays (Sat. delivery available on request
but it's expensive!) so an item sent via 24hour service on Friday
wouldn't be delivered until the following Monday.
If you've not recieved your item(s) within 5 working days of dispatch (12 for overseas), LET US KNOW so we can trace it (them).
We are limited by the terms set by the post office/courier services.
Courier Service Pricing:
Courier prices given are for MAINLAND UK ONLY, unless otherwise stated.
Courier services will cost more to: N. Ireland, Isle of Man, Scottish Highlands & Islands, etc.
The Channel Islands are classed as an international destination for courier services.
ask us for a shipping price before ordering if you are from these regions
or at least be aware that postage may be more expensive.
If you have any kind of problem or complaint concerning a transaction please contact us first before leaving feedback.
We will do our best to rectify any issues but if you don’t tell us first we can’t rectify anything.
We are all human so mistakes can happen but a chance to put things right is appreciated.
Is your address correct & complete?:
If you have a wrong or incorrect address registered with ebay items will not reach you!
You will be liable for any postage costs for re-sending to your “correct address”.
This is basic but it happens too often.
Collect your item!:
If a card comes through your door letting you know of an attempted delivery do something about it!
Do not wait for weeks or the items will be returned here and you will have to pay the postage costs to get them resent.
you don’t receive your item within the expected time please contact us,
don’t just wait, as it could be held in a depot close to you. Waiting could result in it being returned which will just increase the delay.
Any items purchased from Conflict Skates
may be returned, at your own expense, within 30 days
of your purchase (please note that returns in relation to Christmas
are accepted up until the end of January).
You may return your purchase for either a full refund or a
replacement item. Any returned items MUST BE IN A NEW AND
UN-USED CONDITION and with their original packaging. If
you return an item to us that has been used it will be send back to
you at your cost!
we receive the item(s) back we will take the appropriate action and
either refund your money or send out new goods.
Please contact us for a returns address for faulty items. If you
return an item to us that we deem not faulty we will send it back
to you at your cost!
the Conflict Team