|We gladly accept PayPal through our secure online checkout. We also accept bank wires.
PayPal payments: All PayPal orders are shipped directly to the PayPal approved address listed with the PayPal payment. Please check with PayPal to verify this address prior to making payment. The buyer will be responsible for any shipping fees or recovery costs associated with an undeliverable or old/bad address.
Bank wires: Does not include any applicable bank charges.
We collect NYS sales tax for items shipping within New York.
AudioGearShop is not responsible for any taxes outside of NY and or the USA. Foriegn customs are the sole responsibility of the customer to determine prior to purchasing and to pay.
Shipping costs are posted directly in the listing ad or there is a shipping calculator in the ad to help you determine the shipping cost and options. Shipping, on most products, in the Contiguous USA is FREE!! Please email for a shipping quote outside the USA, Puerto Rico, Alaska, Hawaii or any APO or P.O. Box.
Orders are shipped directly to the address listed on the payment. Shipping fees for any undeliverable packages or package recover as well as re-shipment charges are the buyers responsibility.
Items will ship within 1-2 business days of payment. An email will be sent informing you of your shipping method and tracking information when the item has shipped.
In the unfortunate event that you need to return or exchange your item, please contact our Customer Service Department or call for instructions on returning or exchanging the item within 30 days. Our return/exchange process is fast and buyer friendly.
A Return Request Form must be completed prior to any returns or exchanges. Returns sent in without a Request Form will be unable to be processed.
If your item includes a warranty, please contact our Customer Service Department for further instructions or follow the printed instructions that were sent with your warrantied item for a faster response.
Audio Gear Shop does not reimburse any shipping charges. When returning a package, please make sure you insure the package, use sufficient packaging, and use a shipping carrier that has tracking capabilities. Once your package has been received, please allow 7-10 business days for our Returns Department to verify the returned contents and issue either a refund or an exchange. All refunds are refunded back to the original payment method.
Items must be returned with all original packaging as well as all included items. Items that are not returned in original, resalable condition may be subject to a 15% restocking fee. Return shipping charges are the customers responsibility.
Items that cannot be returned include: software, units with contents or packaging that is damaged/missing, and items that are considered for personal use (such as earphones, headphones, microphones, instrument mouthpieces, or other items that you wouldn't want to purchase if someone else had previously used them). Also, Items which we do not normally stock (i.e. "Special Orders", discontinued products, close-outs, used products, etc.) are non-returnable.
We are authorized dealers for all the brands we sell.
You will receive full factory warranty and support directly from us for all your purchases.
We want you to be completely satisfied.
If you have any problems or questions regarding your order, please contact us. Please make sure you include your order number and/or eBay item number so we can pull up your order/item information. All tickets are responded to within 1 business days.
For more great deals, please visit the me in the meet the seller box above.