Brand New Heavy Appliance Easy Moving Rollers
Trade registration number: 6676431
VAT number: UK 948 656761
Returns policy details
Damaged Goods If you receive an item that has been damaged, please send us photographic evidence by email within 24 hours of delivery so that we can expedite dispatch of a replacement. We will require you to submit a form so that we can initiate a claim against the carrier. Definition of Incorrect Goods Please note that all spare parts are subject to design and specification changes by the manufacturer. Often the part provided may not be an exact match for the original but is deemed by the manufacturer to be a suitable alternative. Returns, Refunds & Incorrect Goods You have the right to return your order within 7 days after the date of delivery and no later than 14 days from the date of invoice whichever is the shorter. You are responsible for the safe return of any unwanted item(s). Your payment will be refunded for unused goods; delivery charges are not refundable unless the item is damaged, faulty or wrongly sent by us. We cannot accept responsibility for items that have been damaged during fitting. Items that show signs of being fitted will not be accepted for refund. Timers and modules can be damaged by static electricity. These items cannot be returned for credit if they have been removed from the sealed packing. Always obtain a certificate of posting when returning items by mail. We cannot accept responsibility for returned items that are lost in transit. We will not accept any package that is sent without the correct postage. Such packages are treated as undeliverable by the carrier. Refunds Procedure Once we have received your return, products will be checked and appropriate refunds will be processed with 5 working days. Where a postage or handling charge is being deducted, the following rules will apply: Items sold with postage included: Cost of goods: £0.00 - £3.99; £1.50 £4.00 - £5.99; £2.00 £6.00 - £14.99; £2.60 £15.00 - £24.99; £3.00 £25+; £5.50 Items with postage extra: Cost of original postage – see our postage rates table Guarantee All parts supplied (except electronic components i.e. timers and modules) are guaranteed for 90 days from the date of supply against failure resulting from faulty manufacture. Parts which have been incorrectly fitted or misused will not be replaced under warranty. Timers and modules can be damaged by static electricity. These items cannot be returned for credit if they have been removed from the sealed packing.
|Most Buy it now purchases are protected by the Distance Selling Regulations, which allow you to cancel the purchase within 7 working days from the day you receive the item. Find out more about your rights as a buyer - opens in a new window or tab and exceptions - opens in a new window or tab.|
Postage and packaging
Each additional item
Standard Int'l Flat Rate Postage
Domestic dispatch time
Will usually dispatch within 1 working day of receiving cleared payment- opens in a new window or tab.