CHASE GUITAR ELECTRIC ELECTRASONIC VEGAS EKVEGAS6SCR

At Chase we understand the importance of customer satisfaction, and therefore are quite happy to accept returns if you are not completely pleased with your product, as long as it is returned to us in the same condition and packaging sent to you and we have been contacted within 3 days of receiving the product by e-mail or phone, so that our staff are aware of the matter. In the unfortunate circumstance that the item arrives damaged/faulty we request that you contact us via telephone on 0161 236 6794 within 3 days of delivery. We will then endeavour to resolve the issue as quickly as possible. UNWANTED ITEMS: If you wish to exchange the item or return for a refund: We must receive the returned item within 7 days from date of delivery. The returned item must be in the same condition as it was sent, complete with all included accessories & original packaging. Prior to returning the item please contact us via 0161 236 6794. Please attach a note with your eBay Name and the reason why you return the item. Returns without any note may result in your refund payment being delayed. Buyers are responsible for return postage costs. The original postage charge will not be refunded. Please note all video books, CDs, software and some other medias are excluded from our return policy if items has been unsealed - this does not affect your statutory rights. Please make sure that returned items are dispatched to the right address as follows: Chase Music 58 Oldham Street Manchester M4 1LE Tel 0161 236 6794 Email: Info@chasedirect.co.uk