Payments:
Payments must be made within 3 days of auction ending, we will accept paypal, UK personal cheques and postal orders.
If you intend to pay by cheque or postal order please email first for postal details.
If the item is offered for overseas sale, we only accept payment by paypal and in pounds sterling.
Cheque or Postal orders: item will be sent out once payment clears into account.
Delivery:
We aim to dispatch every order within 1-2 business working days once payment has cleared. International Customers are responsible for customs taxes and duties where applicable.
Exchanges:
We want you to be 100% satisfied with your purchase that is why we will exchange any item brought for another size or colour. Send your unworn and unwashed item within 7 days of receipt back to us along with a note stating which colour or size you would prefer. There is a re-stocking fee per item of £1.99 for UK and £4.99 for Europe. This is just to cover the re-packaging, re-delivery and labour costs of re-sending the corrected order.
Returns:
We offer buyers a 'cooling off' period of 7 working days after receipt for items with quality problems (see below). Within this period, please notify us of your intention to return your purchase by opening eBay's easy return process.Item must be returned well packaged and in the same condition and quantity, as received. And we are not liable for any costs incurred when returning your purchase.
Quality problem includes : broken zip,hole,sewing problem,dye,etc.
Non-quality problem includes : unfit size,just dislike,etc.
Refunds:
Postage costs are not refundable and you are responsible for paying shipment costs if you wish to return the goods.
Feedback:
If you are happy with the product, please leave positive feedback. If you are considering giving a neutral or negative , do write to us and give us an opportunity to address your concerns first. We are always stand-by to help for any questions or concerns.
Others:
Due to different monitor setting and lighting, it may has some color difference from the real item, but we guarantee to deliver the quality item
Size on the tags is Asian size, please contact us for further information
Compare the detail sizes with yours, please allow 1-2CM differs due to manual measurement, Thanks!
