In the unlikely event that you wish to return or exchange an item the following conditions apply:
The item must be unworn and with original tags/packaging
We must be notified within 7 days of receipt of the item that you wish to return it
Your full name, address, ebay name and date of payment must be included in the parcel
The parcel is the sender's responsibility so we advise you get a proof of postage (free at the Post Office counter)
No postage and packaging costs are refunded.
Exchanges: We are happy to exchange although new postage and packaging costs will apply
Refunds: Being an outlet store our items are heavily discounted, as we operate on a quick turnover of stock basis For all refunds a restocking fee of £1.50 is charged to cover the additional time for handling, stock control and storage. Please note that an Ebay case may have to be opened, although we will supply all the information on this (if it is required) nearer the time.
Please note all swimwear, underwear & items listed as seconds are excluded from our refund policy.
LABELS & TAGS|
Please note that this is an outlet shop so the majority of our items are heavily discounted from the original RRP.
All of our items are surplus stocks, over stocks or end of line stocks from a range of well known brands. In order to be able to sell them at a fraction of the original RRP it is a legal requirement that we have to remove the branded labels/tags from the majority of our outlet items, we know this is a pain but it is the only way we can legally sell them and at such a discounted price.
Every line is new and in perfect condition (unless stated otherwise in the description) however we do suggest washing before use as some lines may have been in warehouse storage for some time.
| CUSTOMER SERVICE|
Customer service is really important to us so if you have a question please email us. With some questions we may have to contact the manufacturer so please bear with us.
If you have a problem: We are a happy friendly business so if you have a problem please email us and we will try and sort it out for you.
By clicking the buy it now you, the buyer accepts full responsibility that you have read all the information in the listing and are happy to purchase the item under these terms.
Feedback: If you love your product then please leave us feedback, if you are unhappy then please contact us rather than leaving neutral or negative feedback as that makes us sad :(