Raleigh Wall Mounted Storage 1 Bike / Cycle Hook 1 Bike Black

Payment:

Paypal is our Preferred Method of Payment.

We accept payment from Confirmed and Verified Paypal Accounts only. We dont charge our buyers extra.

IMPORTANT: We try very hard to ensure that all information on this site is accurate. However, just occasionally, an error can occur. If we discover an error in the price or description of a product you have ordered, we may cancel your order at any time up to the point we send the product(s) to you. We will contact you where we become aware of an error and ask you whether you wish to continue with your order at the correct price or cancel it. If we do cancel your order you will receive a full refund of any charges paid in advance

Shipping:

We always aim to despatch your goods within 24 hours of receipt of your order. If this is not possible we will contact you to keep you informed.  Delivery is normally 2-5 working days. With the exception of Kids bikes between 12" and 16" wheels, all cycles are fully built to British Standard BS6102 and inspected by one of our CyTech qualified technicians. When you receive your new bike, all you will need to do before you ride it is attach the pedals and straighten the handlebar. To help you we provide a quick and easy step-by-step guide with each new bike.

While Kids bikes arrive unassembled they are quick and easy to put together mainly because they do not have gears. They to come with a manufacturers handbook to help with assembly and if there are any technical queries you can call and speak to one of our technical advisors for assistance.

Courier costs are for mainland UK only !

Returns:

365-Day Returns - Wrong size/colour or unwanted item.

We want you to be completely satisfied every time you shop with Wheelies. However, if you are unhappy for any reason with your purchase, you may return your item within 365 days of receipt of your goods. All goods must be returned unused, in a fully resalable condition with all tags and original packaging intact.

Extra care must be taken when trying on clothing and please ensure you are not wearing any make up, fragrance or deodorant that may leave a scent or mark. We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged. A full refund will be provided (excluding any return postage costs (if applicable).

Unfortunately we are unable to accept any returns on food or drink items or any items that have specific sell by dates.

Our 365-day returns policy also excludes any undergarments (Padded lycra shorts, bib shorts etc), as we are unable to accept returns for hygiene reasons.

We can't accept returns (excluding damages) on bikes if they have been used.

My product has arrived faulty or damaged.

We try our best to ensure items arrive in a good condition. In the rare event of a problem with your delivery, please either do not accept delivery or sign for the item as "damaged", or "unchecked" if you do not have the opportunity to inspect on delivery. You must inform us by eBay messaging or telephone (01792 560655) of any such problems within 7 working days. We can then take the best course of action for you and the particular item.

About Us:

Wheelies Direct have been involved in the cycle industry in many guises since 1982. We are excited to bring our extensive range and product knowledge, backed up by our excellent customer service level to Ebay.

Unlike most Ebay bike stores we buy stock exclusively for Ebay and only advertise goods we have available for you to buy, so you can expect a fast and efficient service. We have a dedicated direct telephone line exclusively for Ebay sales and queries.

We employ a team of fully qualified Cytech mechanics, who build all the bikes we send out. On arrival all you will need to do is straighten the handlebars and attach the pedals.

Contact Us:

We pride ourselves on our excellent customer service. If you have any problems or queries regarding a product, contact us and we will resolve the issue immediately. We can be contacted during business hours via the following methods. Our return policy is listed below.

Tel - 01792 560655