We post to all destinations worldwide, including BFPO post codes, using Royal
Mail, or a Courier service depending on the weight of the parcel.
All of our orders are posted within 1 business day of us receiving cleared
payment.
Delivery to UK is usually within 3-5 WORKING Days
Delivery to Europe is usually within 4-8 WORKING Days
Delivery to USA, Canada and Australia is usually within 7-10 WORKING Days
Delivery to Rest of World is usually within 9-15 WORKING Days
International parcels that weigh over 2KG will be sent in multiple parcels due
to international weight restrictions
Combined postage is available. Send us an email once you have completed
shopping and we will apply the postage discounts.
Customers in UK Mainland can take advantage of our special postage price of
£16.99 if they purchase multiple items, up to 25KG.
Customers in Europe Zone 1 - 5 can take advantage of our special postage price
if they purchase 5 or more items, up to 28KG.
Order will be received within 5 days after dispatch using a courier, with tracking
information. Offer Not available for customers in Cyprus and Malta.
Zone 1 - £44.99
Zone 2 - £49.99
Zone 3 - £54.99
Zone 4 - £59.99
Zone 5 - £69.99
Should you miss a delivery, there will be a re-delivery charge to post it back to
you.
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Returns Policy |
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You have the right to cancel your order within 7 days from receiving the item.
You must notify us by phone or email of your intention to cancel. When returning
a item(s) please send a copy of the invoice and a quick note of the problem.
* Goods must be returned in the original packaging complete 'AS NEW'.
* Goods must be complete, unused, and in 'AS NEW' condition (e.g if you have
opened the box to examine the product it must have been done so without
damaging the box and packaging or damaging the product in any way) and
must be re-packaged as received.
* Goods must be returned to our Returns Department within 7 days from
authorisation. We are unable to accept returns of un-wanted and non-faulty
items after the 7 days.
You must organise the return of the unwanted items at your expense and risk.
The returns authorisation is valid for up to 7 days only. Goods sent back without
prior returns authorisation will be refunded after taking out our expenses and a
£1.50 re-insertion fee.
Full refund of the cost of the goods minus our expenses is wholly conditional
upon the above conditions being met and the refund authorised only after a full
inspection of the goods by our Returns department to check for completeness
and correct product return.
* Goods received back complete as NEW and unused and in original
packaging including all accessories and in a re-sellable condition: You will
be refunded the full invoice amount less cost of delivery and expenses
* Goods received back not in a re-sellable condition: We cannot accept these
back under the above terms, and the goods will be sent back to you and the
cost of delivery charged to the buyer.
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Privacy Policy |
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The user is hereby notified that all or any portion of the information he or she
may provide to Linen Ideas Ltd will be used for internal purposes only. For
phone sales, credit card details will not be stored by us and we do not reveal
any portion of your information, except to complete transactions with
eBay/PayPal. We do not sell or rent our customer information to any outside
party under any circumstances. In order to process your order we require our
merchant PAYPAL to collect some information from you. We need your name
and address to know where to send your order and your credit card details,
number and expiry date to obtain payment for goods you have ordered. The
telephone number and e-mail address is to enable us to contact you should
there be any problem with your order. The information you enter i.e. name,
address, telephone number, email address is made available to us by PayPal
and eBay at their server to enable us to complete your orders. We do not get
or see any information about your credit card from PayPal if you check out via
eBay. Customer information is collected lawfully and in accordance with the
Data Protection Act 1984. If you have any questions, please send us an email
at ebay@linenideas.co.uk
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F.A.Qs |
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* Is this item New?
o Yes, this, and ALL of our items are Brand New and in Original Packaging
from the Manufacturer
* Is this an Official Licenced Product?
o Yes, this is an Official Licenced Product
* Can I collect this item?
o Yes, this item can be collected if it is arranged with us by making an
appointment by telephone. They must be purchased at the Buy It Now
price, NOT the ending auction price. All other offers are also nullified.
* What are your contact details?
o You can contact us by email at ebay@linenideas.co.uk
o Alternatively, you can call us on +44 (0) 116 266 1558
o Our opening times are Monday - Thursday 09:00am - 04:45pm and Friday
09:00am - 12:30pm
o We are closed on the Weekends
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