Welcome to Z & S Direct, your online Homes Essential Superstore where you will find the latest products including a wide of branded electrical, toys, branded watches and gift items, a whole range of household essential, an extensive garden range and much more.
We pride ourselves on the service and the commitment to unbeatable prices we deliver to our customers. We offer an honest and accurate description on all products that we sell. You can see from our feedbacks that we are honest and reliable sellers so please bid with confidence. Happy Bidding!
We guarantee you a pleasant and satisfying shopping experience with a guaranteed Saving compared to your typical high street prices. We are constantly increasing our stock to offer you a wide range of the best quality everyday essentials and home decoration items at affordable prices.
After successfully winning an item, please make your payment within (14 Days) Please note: Full payment is expected within 14 Days of our BUY IT NOW or AUCTIONS otherwise item will be resold. We accept payment by Paypal.
We only ship to the address on Paypal/Ebay. If you require a specific address to ship the order to, please make sure that you enter this in the Paypal confirmation before confirming payment. We will not ship to any other address under any circumstances
We offer free postage within the UK on all our products unless stated otherwise. The couriers we may use include: Royal Mail, Hermes, Yodel and DPD.
We strive to dispatch orders within 24 hours (Mon - Fri only).
Once an order is dispatched you will receive an email. All the goods are shipped from our UK warehouse. Goods under our standard free delivery service normally take 2-5 working days but please allow up to 14 days for delivery in case of postal delays. Delivery times are provided by the carrier and may vary with package origin and destination, particularly during peak periods.
Delivery will be made to the address specified in your order. It is important to note, as soon as funds have been received, goods are instantly released to the distribution centre, immediately processed and then dispatched with our courier. Once your order has been processed we are unable to change your shipping address,
If you provide us with any incorrect delivery details which results in the order being delivered to an incorrect address, we cannot be held responsible for any loss you may incur as a result.
If for any reason your parcel has been attempted to be delivered more than twice and failed then a card will be left by the courier with instructions for you to follow. In the case of Royal Mail it is possible that they may only attempt one delivery. It is your responsibility to contact the courier using the card left by them and rearrange delivery or arrange to collect the item. If you fail to do this and it is sent back to us as RTS (Returned To Sender) then we can arrange a free redelivery.
NEXT DAY DELIVERY
We are pleased to offer express shipping at an additional cost. If you require this service please select this option from the delivery options on top of the listing.
For next day delivery we use Royal Mail, Hermes, YODEL and DPD Orders must be placed before 12pm for next day delivery.
ADDITIONAL POSTAGE AREAS
Additional postage costs will be incurred to the following areas:
- Northern Ireland
- Republic of Ireland
- Scottish Islands
- Channel Islands
- and all other islands off the mainland.
Additional charges are determined by location and weight listed above. If in doubt then please get a quote by emailing us before purchasing an item.
Your purchasing of this item is an agreement to these terms.
We will never give your personal details to anyone outside our company without your consent. We may send you periodic promotions and information to the email address you have provided on your order and also analyse your purchase history to provide you with relevant and personalised offers, and information in helping you choose products that are right for you.You can unsubscribe at any time from these emails.
You have the right to cancel your order within 30 days of receipt. If the goods are faulty then the standard statutory rights apply. All our products sold through our ebay store are covered by the 30 day right to cancel policy. To enable us to authorise a return you must notify us within 30 days from the day you receive your goods by contacting us via eBay messaging system stating your order date and user ID. Any parcel returned to us without authorisation will be refused. It is the customer's responsibility for the return shipping cost and to take reasonable care and ensure the items returned are received by us in the original state, unused and undamaged. We cannot accept a return on any personal hygiene items where the original packaging has been opened/unsealed or used . Items must be returned by a registered Courier or the Royal Mail for insurance purposes.
Once the item has been processed and authorised, your refund includes the full price of the goods; any deposit/part payments and the cost of the original standard delivery service (premium delivery services will not be refunded). The refund will be put back into the original payment method that was used. This refund will be completed within 14 days of receipt of the goods.
If your item is delivered by our couriers Hermes, Yodel or DPD then please inspect your goods upon delivery. If you suspect any damage has occurred to your item or if the packaging looks damaged then please sign the delivery note as 'Goods Damaged' or reject the delivery and inform us via eBay messages asap.
