2 min article

Reporting a product that violates an eBay policy

If you've seen an item on the site that you think violates our listing policies, let us know so we can look into it.

You should only report a product to us when it violates one of our policies. For example, you should report a product if:

You'll find all the rules about what's allowed on eBay in our Listing policies.

Activity on eBay is required to follow this policy, the eBay User Agreement and all applicable laws, as well as respect the rights of third parties. If it doesn’t, eBay may take action consistent with applicable laws and the eBay User Agreement, and may even be legally required to do so. Such actions may include, as an example only: Removing the listing or other content, issuing a warning, restricting activity or account suspension.

If you have an issue with an item you purchased – for example, you haven't received it or it arrived damaged – this is not the right place to report it. Instead, you should work with the seller to resolve your issue. If they can't resolve it, we can step in and help. Find more information in our returns and refunds articles.

Tip
If you're the owner of a copyright or trademark and you believe it is being infringed, you should contact our Verified Rights Owner (VeRO) program directly.

How to report a listing

You can report a product by following these steps:

  1. Go to the listing and select the floating question mark on the right side of the page.
  2. Under the Report content option, select Submit report.
  3. Select Listing as the Content type you would like to report.
  4. Provide all applicable information as prompted, for example:
    • User IDs
    • Item numbers or URLs
    • Reason and detailed reason for report
    • Additional details
    • Supporting documents
  5. When completed, select Submit report.
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