Policy overview
eBay is a place where people can buy and sell all sorts of items.
- All listings must offer a physical item, service or digitally delivered goods
- Any item offered for sale must be delivered to the buyer. The seller may not retain possession of the item on behalf of the buyer unless the sale is part of a pre-approved* vault or consignment service
- All listings on eBay should be a legitimate offer of goods or services that are made sincerely and transparently. Any attempt to mislead or deceive buyers, other sellers, eBay, or any other interested party, or any attempt to circumvent any other eBay policy, is not allowed
*We are not accepting applications at this time. Learn more about products with eligibility requirements.
Activity on eBay is required to follow this policy, the eBay User Agreement and all applicable laws, as well as respect the rights of third parties. If it doesn’t, eBay may take action consistent with applicable laws and the eBay User Agreement, and may even be legally required to do so. Such actions may include, as an example only: Removing the listing or other content, issuing a warning, restricting activity or account suspension.
What are the guidelines?
Duplicate listings for a single item
Allowed
- One listing if you have only 1 item (quantity of 1) to sell
- Two or more listings if you have multiple items (quantity of 2 or more) to sell, provided your listings comply with our Duplicate listings policy
For example, if you want to sell 2 Beatles vinyl LPs, you can create 2 separate listings - one for each album
Not allowed
- Two or more listings for the same single item (the seller has only a quantity of 1)
For example, if you only have 1 Beatles vinyl LP to sell, you shouldn't have 2 listings for that single item
Listings not offering an item or service for sale are not allowed on eBay as it creates clutter on the site, making it harder for buyers to find items and sellers to sell items.
Allowed
Not allowed
- Intangible items or items that buyers can't confirm they’ve received
- Items where the value is placed on something intangible. For example, listings that offer someone's 'soul' or a container that claims to have someone's 'soul' aren't allowed
- Listings without an item or service for sale
- Listings that are out of stock but left active, often with a drastically increased price to prevent purchases
- Listings that tell people to contact the seller for info, including buying the item outside of eBay. See our policy on avoiding eBay fees
Placeholder or blank listings
Not allowed
- Blank or placeholder listings, including:
- Listings to be filled in at a later time
- Incomplete listings that are created to take advantage of a temporary discount on eBay listing fees
- Signposts or listings primarily meant to direct a user to a seller's Shop or other listings
- Listings that promote an item or a service that's for sale outside of eBay. See our policy about avoiding eBay fees)
Restricted
To make sure buyers don't confuse a test listing with an actual listing, follow these guidelines:
- Use the Everything Else > Test Auctions category only
- The word 'test' must appear in both the listing title and the listing description
- You can only have 10 test listings at a time
- Listing fees apply to all test listings
For test Feedback left or received for a test listing, follow these guidelines:
- Create an account that you can use to leave or receive Feedback for a test listing. Don't use the account you have for buying or selling. If we see an account that breaks this rule, that account may be subject to suspension
- Make sure the test Feedback is used for testing purposes only. (If something looks amiss, we may remove test Feedback to avoid problems)
Not allowed
- Listings that serve as want ads, where you post that you're looking for an item
- Trades - listings that tell buyers you'll accept a trade or a partial trade as payment
Why does eBay have this policy?
This policy helps keep eBay a safe place to buy and sell. Listings that are blank, or don't offer any items or services, can be confusing and don't benefit buyers