Whether you want to make some extra cash, clear out some unwanted items from around the house, or even start a business, it's easy to start selling on eBay.
Selling
- Top selling articles for you
- Start selling on eBay2 min article
- Fees for private sellers20 min article
When you sell on eBay, your items are visible to millions of potential buyers around the world. It's easy, safe, and generally free to list on eBay. You get a monthly allowance of free listings, and you only pay fees when your item sells and for any optional upgrades you choose to add.
- Create a listing3 min article
Creating a listing is the first step in getting your item in front of buyers. Depending on your needs, we have a range of tools and options to help make sure your listing ends in a sale.
Getting Started
- Start selling on eBay2 min article
Whether you want to make some extra cash, clear out some unwanted items from around the house, or even start a business, it's easy to start selling on eBay.
- Start getting paid on eBay2 min article
Getting paid for items you’ve sold on eBay is simple. Your buyers can choose from a range of payment methods, eBay manages the end-to-end payments process, and you receive your funds directly in your bank account.
- Registering as a seller4 min article
When you register as an eBay seller, we'll confirm your identity, checking account details for payouts, and business details if applicable.
- Selling internationally3 min article
Making your listings available internationally is easy and can help you grow your business by getting items in front of buyers worldwide.
Listing Your Item
- Create a listing3 min article
Creating a listing is the first step in getting your item in front of buyers. Depending on your needs, we have a range of tools and options to help make sure your listing ends in a sale.
- Selling limits3 min article
Selling limits are designed to help you grow your business in a manageable way and ensure you can give your buyers great service. As you get more comfortable meeting buyer demand, we'll increase your limit.
- Cancelling bids and managing bidders2 min article
As a seller, there are some situations where you can cancel bids that have been placed on your auction-style listings. However, once cancelled, a bid can't be reinstated.
- Ending a listing2 min article
You can end an eBay fixed-price listing at any time, but auction listings can only be ended early in certain situations.
- Blocking a buyer on eBay2 min article
eBay sellers have control over who can bid on and buy their items. You can block individual buyers or set buyer requirements based on specific criteria
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Selling Fees
- Fees for private sellers20 min article
When you sell on eBay, your items are visible to millions of potential buyers around the world. It's easy, safe, and generally free to list on eBay. You get a monthly allowance of free listings, and you only pay fees when your item sells and for any optional upgrades you choose to add.
- Fees for business sellers16 min article
When you sell as a business on eBay, your items are visible to millions of potential buyers all over the world. We offer competitive pricing and access to professional selling tools to help you grow your business and enjoy a positive selling experience on eBay.
- Reconciling your eBay sales transactions4 min article
When managing your business, it’s important to have access to all your sales and transaction information. eBay provides a detailed, end-to-end breakdown of all your selling activity, so you can make sure your internal records are accurate and up to date.
- Taxes and import charges2 min article
When you sell on eBay, you're responsible for complying with all applicable tax laws. If you ship a package internationally, you should inform buyers about any potential import charges they may need to pay when they receive their item. The import charges are usually due once the package arrives in the destination country. In certain countries, and in line with local legislation, eBay will collect import taxes from buyers. In these cases, eBay will display the taxes to the buyer at checkout.
Completing a Sale
- Getting paid for items you've sold3 min article
Getting paid for items you've sold on eBay is simple. Your buyers can choose from many payment methods, and you'll receive your payouts directly in your bank account. You can track all of your payouts in the Payments tab in My eBay.
- Resolving unpaid items with buyers2 min article
After you've made a sale on eBay, it's usually a smooth process to complete the transaction with the buyer, but sometimes you might find yourself in a situation where the buyer hasn't yet paid for the item they bought.
- Sending invoices to buyers4 min article
If your buyer hasn't gone directly through eBay checkout, you may need to send them an invoice.
- How sellers can cancel an order2 min article
Sellers are obligated to complete the sale when a buyer makes a purchase. However, we understand that there may be circumstances in which orders need to be cancelled.
- Setting up and changing your payment method for fees and selling costs3 min article
Your fees and other selling costs are automatically deducted from your sales proceeds. However, you’ll need to set up a valid payment method to cover your selling costs in case your sales proceeds are insufficient. A valid payment method includes a debit or credit card, or a linked payout bank account.
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Postage
- Setting up your postage options3 min article
From sending through the post to arranging a local collection, there are many ways to send items to your buyers. By offering more than one delivery option, you'll be able to attract different types of buyers.
- Offering combined postage1 min article
When a buyer purchases multiple items from you, you can save time and money by sending all their items in one package.
- Tracking items you've sold1 min article
Uploading tracking details after you've sent an item lets both you and your buyer see where it is along its journey, all the way through to delivery.
- Estimated delivery dates for sellers2 min article
For buyers, knowing when they can expect an item to arrive is an important factor when making a purchase. That's why we always show an estimated delivery date on eBay listings.
- International postage for sellers3 min article
Selling internationally is a great way to grow your business, and it's easy to get started. Simply add international postage and your listings will become available to millions of eBay buyers worldwide.
Returns & Refunds
- How to handle a return request as a seller6 min article
You can choose whether to accept returns if a buyer changes their mind about a purchase. However, if an item arrives damaged, doesn't match the listing description, or if the buyer receives the wrong item, you'll generally need to accept the return.
- Help a buyer with an item they didn't receive3 min article
If a buyer doesn't receive their item, they're entitled to a refund unless you can provide tracking information showing that it was delivered.
- Return postage for sellers4 min article
Who pays for return postage – you or the buyer – depends on the reason they're returning the item and your return policy.
- Ask eBay to step in and help for sellers2 min article
If your buyer has let you know about an issue with their purchase and you can't resolve their problem within 3 business days, you can ask us to help you out.
- Appeal eBay's decision about a return or missing item for sellersIf you don't agree with our decision after we've stepped in to help resolve an issue between you and your buyer, you can appeal by providing new information within 30 days of the case being closed.2 min article
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Seller Performance
- Seller levels and performance standards5 min article
Making sure buyers receive great service from all our sellers is one of our top priorities. Our seller levels and performance standards help you track your performance, and let buyers shop with confidence.
- Appeal a defectIf a defect on your account is eligible to be removed, we'll remove it automatically within 72 hours. If the defect isn't removed automatically, you may be able to appeal, depending on the circumstances.2 min article
- Viewing and responding to Feedback from buyers3 min article
There may be times when you want to reply to Feedback a buyer has left for you, or add a comment to Feedback you've previously left for someone else. You can't change Feedback you've left for a buyer, but you can ask a buyer to reconsider Feedback they left for you.
- Replying to Feedback you received for an item you sold3 min article
While it doesn't affect your seller performance, we understand that positive Feedback is important to you. If you believe Feedback you received from a buyer isn't accurate or fair, you can try to resolve the situation by replying to the Feedback, or requesting a Feedback revision.
- Leaving feedback for buyers2 min article
Leaving feedback for your buyers is a great way to say thank you. We recommend you leave feedback for your buyers as soon as they've paid – they'll be more likely to leave feedback quickly for you in return.
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Selling Tools
- Seller Hub3 min article
Seller Hub is the central place for managing your eBay business. It's free to use and consolidates all our selling tools into one location. It also gives you useful data and recommendations to help you grow your eBay sales.
- Promotions Manager3 min article
Promotions Manager provides eBay Shop subscribers with an easy way to set up special offers on eBay. Promotions can help you attract more buyers, clear old stock, increase average order size, and even lower postage costs by bundling more items per order.
- Seller Hub Reports4 min article
The Reports tab in Seller Hub makes it easier to for high-volume sellers to manage their eBay business in bulk.
Your eBay Shop
- Opening an eBay Shop2 min article
An eBay Shop not only gives you discounted fees and more free listings per month, you also get access to additional tools to manage and promote your business.
- Managing your eBay Shop3 min article
Once you've opened an eBay Shop, you can begin to personalise your shop to let buyers know more about your business and the products you sell.
- Closing an eBay Shop1 min article
If you no longer want to keep your eBay Shop open, we can help you close it.