You can end a listing in Seller Hub or My eBay:
How to end a listing in Seller Hub
- Go to the Active listings - opens in new window or tab page in Seller Hub.
- Tick the box next to the item you want to end.
- From the dropdown menu, select End item.
To end multiple listings at once, tick the box next to each item and from Actions, select End.
How to end a listing in My eBay
- Go to Active - opens in new window or tab in the Selling section of My eBay.
- Find the item, and from the dropdown menu, select End listing.
Tip
If you made a mistake in your listing, you may be able to revise your listing or change your item price instead of ending your listing early.
When you can end a listing
If you end a listing early, it risks disappointing potential buyers, so we strongly discourage all our sellers from doing so. However, we understand that there are times when it might be necessary to end a listing early. Some valid reasons include:
- The item is lost, broken, or no longer available
- You made a mistake, such as listing the wrong starting price in an auction
Are you a seller looking to cancel a transaction with a buyer? Read our article on cancelling a transaction for sellers
Whether you can end your auction listing early depends on if you’ve received any bids yet, how much time is left in the auction, and if you have a reserve price in place.
|
Listing format |
Time left in listing |
Listing state |
Can the listing be ended early? |
|
Fixed Price |
N/A |
With or without open offers |
Yes |
|
Auction
|
12 or more hours
|
No Bids |
Yes |
|
1 or more bids with reserve price not met |
Yes. You may be charged a final value fee based on the amount of the highest bid. |
||
|
1 or more bids with reserve price met or no reserve price set |
Yes, you may end the listing by cancelling all bids. You may be charged a final value fee based on the amount of the highest bid, or you may sell the item to the highest bidder. |
||
|
Fewer than 12 hours
|
No bids |
Yes |
|
|
1 or more bids with reserve price not met |
Yes. You may be charged a final value fee based on the amount of the highest bid |
||
|
1 or more bids with reserve price met or no reserve price set |
No, you can only sell the item to the highest bidder |
If your listing isn't eligible to be ended early, you can contact any bidders to explain the situation and ask them to retract their bids. If the auction has finished, you can contact the winner and, if they agree, you can cancel the transaction.
You can only end auction listings with bids one at a time by selecting a valid reason.
Ending listings early disappoints bidders, so we may place limits and restrictions on your account if you are doing so regularly.
Tip
If possible, consider revising your listing by adding information to the description instead of ending it.