Blocking a buyer on eBay

If you’ve had an issue with a buyer and don’t want them to purchase or bid on your items, you can add them to your Blocked buyers list. They'll be unable to place bids or buy from you until you remove them from the list. 

Block a buyer

Here's how to add a member to your blocked buyer list:

1. Go to the Block bidders or buyers from your listings - opens in new window or tab page.
2. Enter the buyer's username in the text box (you can add up to 5,000 usernames).
3. Select Submit.

Tip
You can restore a past blocked bidder/buyer list by selecting Restore list.

Unblock a buyer

You can remove a buyer from your list any time. Here's how:

1. Go to the Block bidders or buyers from your listings - opens in new window or tab page.
2. Delete the username of the member from the text box.
3. Select Submit.

Set buyer requirements

You can also choose to block buyers based on certain criteria. For example, buyers living in a country you don't ship to, or buyers with excessive cancelled orders because they didn't pay for items.

Here's how to block buyers based on specific criteria:

1. Go to Selling preferences - opens in new window or tab in My eBay.
2. Scroll down to Buyer requirements and select Edit next to Block buyers who.
3. Enter your preferences and select Submit.