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Make Difficult People Disappear: How to Deal With Stressful Behavior and...
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- Buy it nowMake Difficult People Disappear: How to Deal With Stressful Behavior and...
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Located in: Saint Joseph, Missouri, United States
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eBay item number:116184838087
Item specifics
- Condition
- Good
- Seller notes
- Brand
- Wiley
- MPN
- 9781118273807
- ISBN
- 9781118273807
- Book Title
- Make Difficult People Disappear : How to Deal with Stressful Behavior and Eliminate Conflict
- Item Length
- 8.6 in
- Publisher
- Wiley & Sons, Incorporated, John
- Publication Year
- 2012
- Format
- Hardcover
- Language
- English
- Illustrator
- Yes
- Item Height
- 1 in
- Genre
- Self-Help, Business & Economics
- Topic
- Human Resources & Personnel Management, Management, Self-Management / Stress Management
- Item Width
- 5.7 in
- Item Weight
- 11.5 Oz
- Number of Pages
- 208 Pages
About this product
Product Information
Save your organization by building the skills to deal with difficult people We all have to work with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable Make Difficult People Disappear , the skills and strategic plan needed to change your mindset are told through a clear, concise story. By first understanding the four main personality types in the workplace, Commander, Organizer, Relater, and Entertainer, readers can then devise effective strategies for diffusing unproductive and damaging behavior. This book serves to change the mindset and behavior of people who deal with difficulty on a regular basis. Wofford describes how through understanding our behavior differences and natural reactions to stress, that utilizing a plan based on these differences the difficulty simply seems to disappear Advises everyone from frustrated executives to entrepreneurs tired of dealing with difficult people who suck the life out of their organizations Complete with a step-by-step action plan, Make Difficult People Disappear serves to replenish your confidence and build skills in leading those who until now you didn't know how to manage and felt there was no choice but to continue to deal with or ignore.
Product Identifiers
Publisher
Wiley & Sons, Incorporated, John
ISBN-10
111827380x
ISBN-13
9781118273807
eBay Product ID (ePID)
5038815323
Product Key Features
Book Title
Make Difficult People Disappear : How to Deal with Stressful Behavior and Eliminate Conflict
Format
Hardcover
Language
English
Topic
Human Resources & Personnel Management, Management, Self-Management / Stress Management
Publication Year
2012
Illustrator
Yes
Genre
Self-Help, Business & Economics
Number of Pages
208 Pages
Dimensions
Item Length
8.6 in
Item Height
1 in
Item Width
5.7 in
Item Weight
11.5 Oz
Additional Product Features
Intended Audience
Trade
Lc Classification Number
Hf5549.5.E42w645
Table of Content
Acknowledgments iv Introduction vii Author's Note on Sources xi 1 Bribes . . . in the Form of Sprinkles? 1 2 Shifts . . . in Your Expectations 19 3 Labels . . . That Actually Make Sense 43 4 Maps . . . Showing Where Others Can Go before Being Told 65 5 Praise . . . without Pom-Poms Unless That's What They Need 89 6 Clues . . . That You Can Finally Hear 113 7 Hope . . . in What Others Intend Despite What They Do 135 8 Wheels . . . of Motion Not Attached to a Bus 147 9 Habits . . . That Help You Be You and Let Them Be Them 169 Conclusion 187 Appendix: CORE Snapshot(tm) 193 About the Author 195
Copyright Date
2012
Lccn
2011-050800
Dewey Decimal
650.1/3
Dewey Edition
23
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:116184838087
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Item location:
Saint Joseph, Missouri, United States
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| Postage and packaging | To | Service | Delivery*See Delivery notes |
|---|---|---|---|
| Free postage | United States | Standard Delivery (UPS Ground) | Estimated between Fri, 21 Jun and Wed, 26 Jun to 43230 |
| Dispatch time |
|---|
| Will usually dispatch within 3 working days of receiving cleared payment. |
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Sales tax for an item #116184838087
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| After receiving the item, cancel the purchase within | Refund will be given as | Return postage |
|---|---|---|
| 30 days | Money back | Buyer pays for return postage |
The buyer is responsible for return postage costs.
| Return policy details |
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| Returns accepted |
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Better than described- the book was brand new, still in its original wrapper, super fast ship, great shipping rate, protective packaging. Very happy, great ebayer, would definitely buy from again, thank you very much!!!!
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