Terms and Conditions for Remember Foreveron eBay
1. Introduction Welcome to Remember Forever s eBay store. By making a purchase through our eBay store, you agree to the following terms and conditions. Please read these terms carefully before completing any transaction. These terms are applicable to all sales made through eBay and outline the rights and obligations of both Remember Forever s and the customer.
2. Orders and Payments
• All orders must be placed via eBay, and payments are to be processed through eBay’s approved payment methods.
• We accept payments through PayPal, credit/debit cards, and other methods as provided by eBay’s payment system.
• Full payment is required at the time of purchase. Orders will not be processed until payment has been confirmed.
3. Shipping and Delivery
• We offer worldwide shipping . Shipping fees are clearly indicated in the listing and are non-refundable.
• All items will be shipped within 1 business day of receiving cleared payment.
• Delivery times depend on the destination and selected shipping method. While we aim to meet estimated delivery dates, delays may occur that are beyond our control.
• Customers are responsible for any customs duties, taxes, or other fees applicable in their country.
4. Returns and Refunds
• We offer a 30 days return policy. If you are not completely satisfied with your purchase, you may return the item in its original condition within 30 of receiving it for a refund or exchange.
• Return shipping is the responsibility of the buyer unless the item is faulty or not as described.
• Refunds will be issued within 6 days of receiving the returned item, and will be processed back to the original payment method.
5. Product Descriptions and Accuracy
• We strive to ensure that all product descriptions, images, and information are accurate. However, occasional errors may occur. If you receive a product that is significantly different from its description, please contact us immediately to resolve the issue.
6. Warranty
• Our products come with a 12 month/ 1year warranty unless otherwise stated in the listing. The warranty covers manufacturing defects only and does not cover damage caused by improper use, wear and tear, or unauthorized repairs.
7. Communication
• We communicate primarily through eBay s messaging system. Please ensure that your eBay contact details are up-to-date and check your messages regularly for updates on your order.
8. Privacy and Data Protection
• We are committed to protecting your privacy. We collect only the necessary information required to process your order and will not share your details with any third party except where required by law.
9. Limitation of Liability
• Remember Forever shall not be held responsible for any indirect, incidental, or consequential damages arising out of or in connection with the purchase, use, or performance of any product listed in our eBay store.
10. Changes to Terms and Conditions
• We reserve the right to amend these terms and conditions at any time. Changes will be effective once updated on our eBay store, and it is the buyer’s responsibility to review these terms regularly.
11. Contact Us
• If you have any questions or concerns regarding these terms and conditions, please contact us via eBay’s messaging system. We aim to respond to all inquiries within 1-3 business days.
12. Handmade Products Disclaimer
Please note that the majority of our products are handmade, which means that each item is unique. Due to the nature of handcrafted goods, there may be slight variations in size, color, or finish from the item shown in the listing photos. These differences are part of the charm and individuality of handmade items, and should not be considered defects.
By completing a purchase from Remember Forever on eBay, you agree to these terms and conditions.