TERMS AND CONDITIONS
YOUR STATUS
By placing an order through our site, you warrant that:
- You are legally capable of entering into binding contracts
- You are at least 18 years old.
PURCHASE OF GOODS, ORDER PROCESS
Your order for a product shall be regarded as an offer to purchase products under these conditions of sale.
After placing an order, you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted.
Product descriptions are correct at the date of publication but are subject to availability or change without notice.
Orders are subject to acceptance by Master of Time SA and availability of the ordered products. Master of Time SA cannot be responsible for errors in typography or photography.
If the products ordered are not available, we will notify you by email and you will have the option either to wait until the item is available from stock or to cancel the order.
We will confirm acceptance to you by sending you an order confirmation by email and this will constitute a binding contract between you and us.
The contract will relate only to those products whose dispatch we have confirmed in the order confirmation. We will not be obliged to supply any other products which may have been part of your order until the dispatch of such products has been confirmed in a separate order confirmation.
EXPORT TAXES
Our comppmemts are invoiced without any duty and VAT taxes, excluding Switzerland where the VAT is include
For further information we suggest that you contact the customs authority of your country.
The VAT charges vary from country to country (Taxes informations).
PAYMENT
Only one option is available, by paypal
SHIPPING & DELIVERY
Shipping of your order within maximum 3-4 working days (MO-FR)
Shipping by:
Swiss Post, PRIORITY Service
Additional Security:
REGISTERED
Insurance:
Every shipment is automatically insured against loss or damage .
Shipping time:
Depend on country and its local postal and custom service it may take a few days up to 3-5 weeks.
Swiss Post and Master of Time is not liable for any delay in dispatch or delivery, in particular in the case of interferences in delivery due to force majeure (in particular acts of God, official measures, war, turmoils, labour conflicts, epidemics and the like) the duties and terms of delivery are extended adequately.
Master of Time does not take any responsibility or liability for the delivery of the Goods once they are shipped.
In case of problems on the way, of course, Master of Time immediately take action in all required administrative procedures according to the rules of the Universal Postal Union (UPU).
PROBLEMS ON THE WAY
Dispatch time:
More than 3 weeks.
First check YOUR T&T data at swisspost.ch
In case you can not find a satisfactory answer, please contact us.
If your order do not reach you within average of 3 weeks after its shipped, please ask us to initiate official Swiss POSTAL Investigation Search Processing for to gain evidence where your shipment is. While by this processing almost all shipments will be found and delivered, in the event of actual lost, this process yields to the evidence proof of this fact. If this fact is evidenced, the total amount paid, including shipping costs, will be refund by the Insurance.
This administrative process is governed by the global valid regulations and service rules of Universal Postal Union (UPU) According this, the Swiss Post must provide final investigation proof of Evidence latest within 2 months.
Accordingly that is, our policy:
It is proved that the item is actually lost, we will refund full purchase amount or provide a replacement. This can taken place at the latest within 2 months after Swiss Post, was confirming the investigation.
For information and correspondences, the buyer gets sent copies of of all the steps
Damaged shipment:
When delivery is attempted, you find that your shipment is damaged.
Your action: reject the shipment and report us the facts.
Urgent advice: ask staff in charge to confirm this fact in writing!
By do so, you safe a lot of time consuming administrative evidence searching..
If you have already accepted the shipment:
Ask the officials responsible for subsequent facts report according Universal Postal Union (UPU) service regulations. Email us these documents.
If proceeding is made correctly, the administrative process usually takes around 2 weeks, until the evidence is clear, the insurance can be claimed accordingly.
If it's proved that the shipment has arrived damaged in, we will refund full purchase amount or share or provide a replacement. This is the latest within 3 weeks of the case after the Swiss postal receipt of the required documents have confirmed.
Of all the steps, the buyer gets sent copies for information.
Lack of content:
When delivery is attempted, you notice that your package is empty:
Do not miss confirm the weight of the shipment in the Universal Postal Union (UPU) service regulations relevant facts report.
Mail us this document.
If you have already accepted the shipment:
Ask the officials responsible for subsequent one, the Universal Postal Union (UPU) service regulations relevant facts report.
When inserted correctly takes the right rapport administrative process usually 2 weeks, until the evidence is clear, and if necessary, the insurance benefit can be claimed.
It is proved that the shipment has arrived damaged in fact, we will refund the buyer the full purchase amount or share or provide a replacement.
This can taken place at the latest within 3 weeks after Swiss Post, receipt of the required documents.
Of all the steps, the buyer gets sent copies for information.
Movements we are selling is destined to qualified person only.
Each is quality wise identical as used in industrial production - carefully controlled and ready for install.
Test its accuracy prior remove from box: a tolerance –20/+20 is considered to be generally acceptable, and –7/+7 is considered to be excellent.
No claims on manipulated or try to install Movements are accepted.
PASSING OF OWNERSHIP AND RISK
Ownership of the products will pass to you upon the later of receipt by us of full payment of all sums due in respect of the products (including delivery charges) or delivery to you of the products. We may recover any products supplied at any time prior to ownership passing if you are in breach of these conditions of sale.
Risk of the products passes to you upon delivery. Risk in the sense of this provision means the responsibility for damage caused to or by use, handling or storage of the products.
-damage due to neglect or accidents
-damage resulting of intervention of a non-approved watchmaker
- -loss and theft
COMMUNICATIONS
Written communications. Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.
USE OF COOKIES AND SPYWARE
We never use or install spyware on your computer, nor do we use spyware to retrieve information from your computer.
Like many websites, we use «cookies», which are files stored on your computer’s hard drive by your browser. Cookies help us to identify account holders and to optimize their site experience. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies «turned on» so that we can offer you a better experience on this website.
You may occasionally get cookies from companies advertising on our behalf or on behalf of our subsidiaries. We do not control these cookies, and these cookies are not subject to our cookie policy.
COPYRIGHT
The content of the Site, including the text, images, software, audio and video, as well as the compilation of the content (collectively referred to herein as "Materials"), is the property of Master of Time and is protected by Swiss and international copyright laws. Neither the Site nor the Materials may be modified, reproduced, distributed, transmitted, publicly displayed, performed, or otherwise used, in whole or in part, without the prior written consent of Master of Time, except that you may download Materials on any single computer for your personal, non- commercial use only, provided that you keep intact all copyright and other proprietary notices.
PLACE OF JURISDICTION / APPLICABLE LAW
Unless explicitly agreed upon otherwise in writing, and as far as not in conflict with compulsory law, the exclusive place of jurisdiction for all conflicts with Master of Time SA based on contractual, non-contractual and/or other types of claims lies in Biel, Switzerland.
These terms of use and the content of this website are governed by Swiss law. The United Nations Convention on Contracts for the International Sale of Goods (CISG) is not applicable.
CONTACT ADRESS
Master of Time SA, Route de Soleure 141, 2504 Bienne, Switzerland email: info@masteroftime.ch
