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Customer Loyalty Guaranteed: Create, Lead, and Sustain Remarkable Customer Servi

Condition:
Good
“Ex library copy with usual stamps & stickers . Minor shelf wear”
Price:
£3.64
ApproximatelyEUR 4.25
Postage:
£4.54 (approx EUR 5.30) Standard Delivery. See detailsfor postage
Located in: Rossendale, United Kingdom
Delivery:
Estimated between Fri, 10 May and Wed, 29 May to 43230
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Seller dispatches within 1 day after receiving cleared payment.
Returns:
30 days return. Buyer pays for return postage. See details- for more information about returns
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Registered as a business seller
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eBay item number:134431511531
Last updated on 29 Mar, 2024 16:26:23 GMTView all revisionsView all revisions

Item specifics

Condition
Good
A book that has been read, but is in good condition. Minimal damage to the book cover eg. scuff marks, but no holes or tears. If this is a hard cover, the dust jacket may be missing. Binding has minimal wear. The majority of pages are undamaged with some creasing or tearing, and pencil underlining of text, but this is minimal. No highlighting of text, no writing in the margins, and no missing pages. See the seller’s listing for full details and description of any imperfections. See all condition definitionsopens in a new window or tab
Seller notes
“Ex library copy with usual stamps & stickers . Minor shelf wear”
ISBN
9781598694680
Publication Year
2007
Type
Textbook
Format
Paperback
Language
English
Publication Name
Customer Loyalty Guaranteed: Create, Lead, and Sustain Remarkable Customer Service
Author
Chip R. Bell, John R. Patterson
Publisher
Adams Media Corporation
Subject
Marketing
Number of Pages
254 Pages

About this product

Product Information

Although more products and services are available than ever before, companies are still sending out the wrong message by giving their customers boring, apathetic, impatient, and uninspired service, when an organisation's commercial success is incumbent upon making customers feel valued. Customer Loyalty Guaranteed shows leaders at all levels how to awaken the spirit to serve in every employee. It includes the seven customer service personalities that build unbreakable customer loyalty and practices for maintaining remarkable service over the long-term.Customer service gurus Chip Bell and John Patterson provide fresh concepts on how organisations must deal with today's new customer, and show companies how to infuse their organisations with passion that customers will connect to.

Product Identifiers

Publisher
Adams Media Corporation
ISBN-13
9781598694680
eBay Product ID (ePID)
87323811

Product Key Features

Author
Chip R. Bell, John R. Patterson
Publication Name
Customer Loyalty Guaranteed: Create, Lead, and Sustain Remarkable Customer Service
Format
Paperback
Language
English
Subject
Marketing
Publication Year
2007
Type
Textbook
Number of Pages
254 Pages

Additional Product Features

Title_Author
Chip R. Bell, John R. Patterson
Country/Region of Manufacture
United States

Item description from the seller

Business seller information

Revival Books Ltd
Revival Books
Hall Carr Mill
Fallbarn Road
Rawtenstall
Lancashire
BB4 7NX
United Kingdom
Show contact information
:enohP70272260710
:liamEku.oc.skooblaviver@skoob
Value added tax number:
  • GB 901578627
Trade registration number:
  • 07693718
I certify that all my selling activities will comply with all EU laws and regulations.
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Average for the last 12 months

Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
4.9
Communication
5.0
Registered as a business seller

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Have yet to play the DVD but looks like it's in good condition
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