Terms & Conditions
The placement and purchase of an order with ID-Workz constitute the acknowledgment and acceptance of all terms and conditions listed below. ID-Workz reserves the right to make changes to its website and terms and conditions at any time.
Special Orders
ID-Workz will determine special order items. All special ordered items must be prepaid before processing your order. Special ordered items cannot be cancelled or returned. Any order which is a special order regardless if the part is suitable or not is non-refundable.
Cancellations
Any order which is cancelled with ID-Workz once the order is in processing will be subject to a 20% (Twenty percent) re stocking fee
Returns
All items returned are subject to a 20% (Twenty percent) restocking fee. Returns are not accepted on ignition systems, computers, electrical units, bulbs, lighting accessories, software, special orders and custom orders. All other returns or exchanges are accepted within 3 days after date of invoice. It is the customers responsibility to contact ID-Workz within this time period to be eligible for a return. You may contact us by way of email via our Contact Us page. Any returns must be clearly marked as return packages, otherwise the package will be refused. All returns must be unused, in the same condition as sold to buyer and in its original packaging. Returned parts with missing packaging, instructions, or parts will be subject to a restocking fee. No returns or exchanges will be allowed if the item shows signs of having been installed, scratched, damaged or modified. Wheels and tires, which have been mounted, are not returnable.
Shipping
ID-Workz advises all customers to check products as soon as they arrive. If any damage has occurred in transit you must reject the parcel and explain to the courier you are not accepting the item. ID-Workz will then replace the product ASAP. In stock items usually ship within 24hrs after receipt of order. ID-Workz does not guarantee on time delivery for out of stock items. Any expected shipment dates given to customer are approximate. Out of stock items will be placed on backorder. Backorder items will ship within 24hrs after receipt of shipment from manufacturer.
Copyright & Trademark Notice
This site is owned and operated by ID-Workz. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of ID-Workz, Copyright 2007- all rights reserved.
Prices
All prices listed in our website, advertisement and/or catalogue do not include shipping & handling charges which are listed separately. All prices are mail order prices. All prices and descriptions are subject to change without notice.
Typographical Errors
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from the supplier or manufacturer, ID-Workz shall have the right to refuse or cancel any order placed for product listed at the incorrect price ID-Workz shall have the right to refuse or cancel any such order whether or not the order has been confirmed and your credit card has been charged.
Warning
All parts sold by ID-Workz, except for street legal/DOT approved parts, are racing parts for off road use only. Federal and many State laws prohibit the removal, modification, or rendering inoperable of any device or element of design affecting the vehicle emission or safety in a vehicle used on public highways. Violation of such laws may subject the owner or user to a fine or penalty. Installation of this part may void the warranty coverage, if any, on your vehicle. ID-Workz shall not be liable for any special, direct, indirect, incidental or consequential damages that might be claimed as a result of the failure of any part, including claims for delay, loss of profits, or labour. ID-Workz shall not be liable for any damage or injury to persons or property resulting from improper installation or misuse of any part. ID-Workz will not cover any loss in profit or labour due to errors in shipping, mispackaging, and/or extended delays for backorder items. ID-Workz shall not be held accountable for any misconception or disappointment associated with any product.
Payment
ID-Workz accept all major credit cards, E cheques, payable through Paypal. Bank transfers are also accepted;. Credit card fraud will not be tolerated. All orders paid by credit card must be shipped to the cardholders billing address or verified alternate shipping address. Orders will NOT be shipped if the address provided does not match the records of the credit cardholders bank. Please only send cash, cheques or postal orders by registered post as we are not responsible for any loss that may occur within the postal service.
Rejection of Goods
As soon as the goods are delivered to the Buyer, they shall inspect them. Notice in writing must be given within three (3) days after receipt of goods of any defect or omissions.
Failure to give notice within three (3) days after receipt shall constitute an irrevocable acceptance of the goods.
Claims
ID-Workz will exchange and pay all shipping expenses ONLY if the part received does not match the order placed within 3 days of confirmed delivery.
Refunds
A refund, exchange or core return will not be made until all items are returned to ID-Workz. Shipping and handling charges are non-refundable. Orders placed by credit card will be refunded to the same credit card account only. All other non-credit card orders will be refunded by either company cheque or credit note. Refused shipments sent back to ID-Workz do not constitute a refund or credit. ID-Workz reserves the right to charge the customer shipping & handling costs for the refused shipment and a 20% restocking fee.
International Orders
All orders outside of UK must be paid in full by bank wire transfer and must add Β£25 before any order will be processed. All foreign orders are final. No returns will be accepted; therefore it is the buyers responsibility to order the correct part. ID-Workz does not guarantee proper fitment for buyers foreign vehicle as all parts sold by ID-Workz are made for the Japanese and UK domestic market.
Warranty
All products sold by ID-Workz are only subject to the manufacturers warranty. Manufacturer warranty will not be honoured if the customers mishandling, abuse or faulty installation causes the defect. If a product is deemed faulty, the purchaser will pay for all shipping costs. ID-Workz only accept a warranty return if the purchaser supplies a receipt of installation from a licensed automotive engineer. Parts installed by a non licensed automotive engineer will render the warranty claim as void. Please note some Japanese products carry no warranty. Any work carried out by third parties will be at the responsibility of the customer.
Private Policy
We use your personal information to fulfil your requests and serve you better. We do not share your personal details with outside third parties without your consent. We will only send you materials you have indicated you want to receive according to your preferences. We adopt careful procedures to protect your personal information, and use special care to protect credit card data you give us when you shop online. We do reserve the right to use or disclose your personal information in certain circumstances, such as to satisfy a legal request or protect our property.
