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S/NVQ Level 3 Customer Service (NVQ Customer Ser... by Woods, Mr Allan Paperback
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eBay item number:142532870785
Item specifics
- Condition
- Title
- S/NVQ Level 3 Customer Service (NVQ Customer Service)
- Book Title
- S/NVQ Level 3 Customer Service (NVQ Customer Service)
- ISBN
- 0435452274
- EAN
- 9780435452278
- Type
- Textbook
- Binding
- Paperback / softback
- Date of Publication
- 2001-09-05
- Publication Name
- S/Nvq Level 3 Customer Service
- Language
- English
- Release Title
- S/NVQ Level 3 Customer Service (NVQ Customer Service)
- Artist
- Woods, Mr Allan
- Brand
- N/A
- Colour
- N/A
- Publication Year
- 2001
- Format
- Paperback
- Item Height
- 265mm
- Publisher
- Pearson Education The Limited
- Item Width
- 196mm
- Subject
- Marketing
- Item Weight
- 948g
- Number of Pages
- 384 Pages
About this product
Product Information
This work offers full support for the latest NVQ/SVQ Level 2 Customer Service standards. Written to match the latest specification, this is the only book mapped specifically to the S/NVQ Level 2 and covers the two mandatory units and ten option units. Case studies give students the opportunity to analyse and discuss real-life situations and to practise their skills. 'Active knowledge' activities encourage students to draw upon experience in their own workplace as evidence for assessment.
Product Identifiers
Publisher
Pearson Education The Limited
ISBN-13
9780435452278
eBay Product ID (ePID)
90724734
Product Key Features
Publication Name
S/Nvq Level 3 Customer Service
Format
Paperback
Subject
Marketing
Publication Year
2001
Type
Textbook
Number of Pages
384 Pages
Dimensions
Item Height
265mm
Item Width
196mm
Item Weight
948g
Additional Product Features
Series Title
Nvq Customer Service
Country/Region of Manufacture
United Kingdom
Item description from the seller
Business seller information
WORLD OF BOOKS LIMITED
Debbie Nicholl
Mulberry House
Woods Way
Goring-by-sea
West Sussex
BN12 4QY
United Kingdom
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- DE 281042328
- EL 996857788
- ES N8267548I
- FR 27823676960
- GB 922696893
- IT 00185819992
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- 06437594
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Seller assumes all responsibility for this listing.
eBay item number:142532870785
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