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Customers the Day After Tomorrow: How to Attract Cust... by Steven Van Belleghem
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eBay item number:143470223209
Item specifics
- Condition
- Title
- Customers the Day After Tomorrow: How to Attract Customers in ...
- Book Title
- Customers the Day After Tomorrow: How to Attract Customers in ...
- ISBN
- 9401445214
- EAN
- 9789401445214
- Binding
- Paperback / softback
- Date of Publication
- 20171201
- Release Title
- Customers the Day After Tomorrow: How to Attract Customers in ...
- Artist
- Steven Van Belleghem
- Brand
- N/A
- Colour
- N/A
- Publication Year
- 2017
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- Customers the Day after Tomorrow: How to Attract Customers in a World of Ai, Bots and Automation
- Item Height
- 210mm
- Publisher
- Lannoo
- Item Width
- 260mm
- Subject
- Marketing, Business
- Number of Pages
- 240 Pages
About this product
Product Information
Phase 3 of digitalisation has started. A phase of artificial intelligence has revolutionised the buying behavior of customers: collecting information, the buying process and customer service have changed dramatically. This book explains the impact of the 'internet of things', virtual assistants, bots and client data. But first of all this is a book about customers. In a world of automatisation the most important question remains: how can I be customer-oriented? Steven is a much asked for keynote speaker for our events, always a highlight. He has a unique and authentic style: with a combination of academic depth and well-built cases he spices up his presentations with a tremendous amount of humor. - Anthony Belpaire, Google AUTHOR: Steven Van Belleghem is an expert in customer focus in a digital world. He is a popular speaker at home and abroad. In his keynote presentations, Steven takes his audience on a journey to the world of modern customer relationships in a clever, enthusiastic and inspiring way. Steven is the author of three bestselling books. He became known for his first book, The Conversation Manager, which won the award for most innovative marketing book of 2010. SELLING POINTS: . Based on research in more than 300 innovative companies, the visionary insights of bestselling author Steven Van Belleghem provide an answer on how to be customer-oriented in a world of automatisation and digitalisation . With a chapter by expert Peter Hinssen 25 colour, 15 b/w iamges
Product Identifiers
Publisher
Lannoo
ISBN-13
9789401445214
eBay Product ID (ePID)
238809336
Product Key Features
Publication Name
Customers the Day after Tomorrow: How to Attract Customers in a World of Ai, Bots and Automation
Format
Paperback
Language
English
Subject
Marketing, Business
Publication Year
2017
Type
Textbook
Number of Pages
240 Pages
Dimensions
Item Height
210mm
Item Width
260mm
Additional Product Features
Country/Region of Manufacture
Belgium
Item description from the seller
Business seller information
WORLD OF BOOKS LIMITED
Debbie Nicholl
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Goring-by-sea
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BN12 4QY
United Kingdom
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- DE 281042328
- EL 996857788
- ES N8267548I
- FR 27823676960
- GB 922696893
- IT 00185819992
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- 06437594
I certify that all my selling activities will comply with all EU laws and regulations.
CRN Number:
- 06437594
Seller assumes all responsibility for this listing.
eBay item number:143470223209
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