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People CMM: A Framework for Human Capital Management
by Curtis, Bill; Hefley, William E.;... | HC | VeryGood
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“May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend ”... Read moreAbout condition
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Located in: Aurora, Illinois, United States
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eBay item number:144663221338
Item specifics
- Condition
- Very Good
- Seller notes
- Binding
- Hardcover
- Weight
- 2 lbs
- Product Group
- Book
- IsTextBook
- Yes
- ISBN
- 9780321553904
- Subject Area
- Business & Economics
- Publication Name
- People Cmm : a Framework for Human Capital Management
- Item Length
- 9.3 in
- Publisher
- Addison Wesley Professional
- Subject
- Human Resources & Personnel Management, Management
- Series
- Sei Series in Software Engineering Ser.
- Publication Year
- 2009
- Type
- Textbook
- Format
- Hardcover
- Language
- English
- Item Height
- 1.1 in
- Item Width
- 7.7 in
- Item Weight
- 38.1 Oz
- Number of Pages
- 696 Pages
About this product
Product Information
Organizations are now competing in two markets, one for their products and services and one for the talent required to produce or perform them. Success in the former is determined by success in the latter. The ability to compete is directly related to the ability to attract, develop, motivate, organize, and retain the talented people needed to accomplish strategic business objectives. The People CMM, as documented in this authoritative book, is a framework for human capital management. Broadly adopted by small and large organizations worldwide, it provides proven tools for addressing strategic workforce and critical people issues. It helps organizations: Establish workforce practices aligned with current and future business objectives Characterize the maturity of workforce practices Guide a program of continuous workforce development Integrate workforce development with continual process improvement People CMM®, Second Edition, documents Version 2 of the People CMM and Describes practices for each maturity level, with guidance on how to interpret and apply them Explains capabilities for workforce development at each maturity level Shows how to apply the framework as a workforce assessment standard and a guide in planning and implementing improvement Presents case studies to illustrate how the People CMM has lead organizations to effective, repeatable, and lasting success in workforce development The book is aimed at people responsible for developing and implementing human capital strategies and plans in their organizations, managing or developing the workforce, implementing advanced workforce practices, nurturing teams, and transforming organizational culture. It is especially useful for businesses undergoing critical organizational changes.
Product Identifiers
Publisher
Addison Wesley Professional
ISBN-10
032155390x
ISBN-13
9780321553904
eBay Product ID (ePID)
5038268854
Product Key Features
Publication Name
People Cmm : a Framework for Human Capital Management
Format
Hardcover
Language
English
Subject
Human Resources & Personnel Management, Management
Series
Sei Series in Software Engineering Ser.
Publication Year
2009
Type
Textbook
Subject Area
Business & Economics
Number of Pages
696 Pages
Dimensions
Item Length
9.3 in
Item Height
1.1 in
Item Width
7.7 in
Item Weight
38.1 Oz
Additional Product Features
Edition Number
2
LCCN
2009-014905
Lc Classification Number
Hf5549.5.D37
Table of Content
Preface xi Acknowledgments xvii Part One: The People Capability Maturity Model Overview: Background, Concepts, Structure, and Usage 1 Chapter 1: The Process Maturity Framework 3 1.1 Organizational Maturity 4 1.2 What Is the People CMM? 5 1.3 Factors Driving the Demand for the People CMM 7 1.4 What Is the Process Maturity Framework? 11 1.5 Why Did the People CMM Emerge in the Software Industry? 14 1.6 How Is the People CMM Being Applied? 16 Chapter 2: Increasing Organizational Capability through the People CMM 19 2.1 Maturity Levels in the People CMM 19 2.2 Behavioral Characteristics of Maturity Levels 20 Chapter 3: People CMM Process Areas 31 3.1 Process Area 31 3.2 The Process Areas of the People CMM 31 Chapter 4: The Architecture of the People CMM 43 4.1 Structural Components of the People CMM 43 4.2 Maturity Levels 44 4.3 Process Areas 45 4.4 Goals 46 4.5 Practices 47 4.6 Required, Expected, and Informative Components 53 Chapter 5: Relationships among Process Areas 55 5.1 A System of Related Practices 55 5.2 Process Area Threads in the People CMM 56 Chapter 6: Interpreting the People CMM 61 6.1 Interpreting the Practices 61 6.2 Organizational Roles and Structure 66 6.3 Implementation Issues 69 6.4 Institutionalization Issues 70 6.5 Maturity Level Concerns 74 6.6 Applying Professional Judgment 79 Chapter 7: Using the People CMM 83 7.1 Uses of the People CMM 83 7.2 Approaches Taken in Applying the People CMM 86 7.3 The IDEAL Life Cycle Model for Improvement 87 7.4 The People CMM as a Guide for Improving Workforce Practices 89 7.5 The People CMM as a Basis for Understanding Organizational Workforce Capability 92 7.6 Implementing a People CMM-Based Improvement Program 97 Chapter 8: Using Scampi with People CMM 103 8.1 SCAMPI with People CMM Appraisal Method 103 8.2 SCAMPI with People CMM-Class A Appraisals 106 8.3 SCAMPI with People CMM-Class B Appraisals 110 8.4 SCAMPI with People CMM-Class C Appraisals 111 8.5 Multimodel Appraisals 112 Chapter 9: Experience with the People CMM 113 9.1 Adoption of the People CMM 113 9.2 Benefits of People CMM Adoption 114 9.3 Benefits Vary by Maturity Level Achieved 117 Chapter 10: Case Studies in Applying the People CMM 121 10.1 Overview of the Case Studies 121 10.2 Boeing 121 10.3 Pfizer Worldwide Technology 124 10.4 Intel Information Technology 132 10.5 Ericsson 136 10.6 Accenture 137 10.7 Club Mahindra 141 10.8 HCLT BPO 143 10.9 Tata Consultancy Services 149 10.10 Conclusion 153 Part Two: Process Areas of the People Capability Maturity Model 155 The Managed Level: Maturity Level 2 157 Staffing 159 Communication and Coordination 183 Work Environment 197 Performance Management 210 Training and Development 231 Compensation 244 The Defined Level: Maturity Level 3 259 Competency Analysis 261 Workforce Planning 278 Competency Development 296 Career Development 309 Competency-Based Practices 323 Workgroup Development 339 Participatory Culture 363 The Predictable Level: Maturity Level 4 379 Competency Integration 381 Empowered Workgroups 395 Competency-Based Assets 413 Quantitative Performance Management 431 Organizational Capability Management 449 Mentoring 474 The Optimizing Level: Maturity Level 5 493 Continuous Capability Improvement 495 Organizational Performance Alignment 522 Continuous Workforce Innovation 538 Part Three: Appendices 557 Appendix A: References 559 Appendix B: Acronyms 571 Appendix C: Glossary of Terms 575 Appendix D: Practice-to-Goal Mappings for People CMM Process Areas 591 Book Authors 645 Index 647
Copyright Date
2010
Target Audience
Scholarly & Professional
Dewey Decimal
658.300285/53
Dewey Edition
22
Illustrated
Yes
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