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Freedom from Command and Control: A Better Way to Make the Work Work
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- Buy it nowFreedom from Command and Control: A Better Way to Make the Work Work
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Located in: Rossendale, United Kingdom
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eBay item number:156163350271
Item specifics
- Condition
- Book Title
- Freedom from Command and Control: A Better Way to Make the Work W
- Genre
- Management & management techniques
- ISBN
- 9780954618308
- Publication Year
- 2003
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- Freedom from Command and Control: a Better Way to Make the Work Work
- Item Height
- 230mm
- Publisher
- Vanguard Consulting LTD
- Item Width
- 155mm
- Subject
- Management
- Item Weight
- 276g
- Number of Pages
- 300 Pages
About this product
Product Information
This is a management book that challenges convention and aims to appeal to a wide target audience. Seddon argues that while many commentators acknowledge command and control is failing us, no one provides an alternative. His contention is the alternative can only be understood when you see the failings of command and control by taking the better - systems - view. There is little in the book that you would find in a normal management curriculum. Seddon is scathing and controversial about leadership theorists, maintaining that leadership is being able to talk about how the work works with the people who do it. The book provides practical advice and examples of how to put this into place. Packed with illustrations of the unintended consequences of command and control thinking, you will be amazed that management of our organizations should be so appalling. You will see how customer service is poor and carries high costs and that changing the way the work is designed and managed will result in lower costs and better service. But, as Seddon points out, these are things managers cannot see from their current position. Managers don't know what they don't know. Seddon's case is that taking this view teaches managers to change their thinking, and he shows how the very observations they make when understanding what he calls the what and why of current performance as a system become the building blocks of the systems solution. And also illustrates the solutions for the cases he uses.
Product Identifiers
Publisher
Vanguard Consulting LTD
ISBN-13
9780954618308
eBay Product ID (ePID)
89767554
Product Key Features
Publication Name
Freedom from Command and Control: a Better Way to Make the Work Work
Format
Paperback
Language
English
Subject
Management
Publication Year
2003
Type
Textbook
Number of Pages
300 Pages
Dimensions
Item Height
230mm
Item Width
155mm
Item Weight
276g
Additional Product Features
Editor
John Seddon
Country/Region of Manufacture
United Kingdom
Item description from the seller
Business seller information
Revival Books Ltd
Revival Books
Hall Carr Mill
Fallbarn Road
Rawtenstall
Lancashire
BB4 7NX
United Kingdom
Value added tax number:
- GB 901578627
Trade registration number:
- 07693718
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CRN Number:
- 07693718
Seller assumes all responsibility for this listing.
eBay item number:156163350271
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Rossendale, United Kingdom
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Sadly a paperback was supplied rather than the listed and pictured hardback edition.
A refund of 50% offered but such felt pointless as it is an OK reading copy.
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