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Sales & Service Excellence: How to Stand Out from the Crowd
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ApproximatelyEUR 7.39
- Buy it nowSales & Service Excellence: How to Stand Out from the Crowd
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Located in: Rossendale, United Kingdom
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Estimated between Fri, 10 May and Wed, 29 May to 43230
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eBay item number:156183611897
Item specifics
- Condition
- Book Title
- Sales & Service Excellence: How to Stand Out from the Crowd
- Genre
- Sales & marketing
- ISBN
- 9781852526719
- Publication Year
- 2011
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- Sales & Service Excellence: How to Stand Out from the Crowd
- Item Height
- 210mm
- Publisher
- Management Books 2000 LTD
- Item Width
- 148mm
- Subject
- Marketing, Business
- Item Weight
- 360g
- Number of Pages
- 200 Pages
About this product
Product Information
Every retailer knows that the key to their success is excellent customer service, but given the transient nature of sales staff this is sometimes hard to achieve. The book is divided into four sections: 1) The business: how to secure the belief and buy-in of the senior team/owner to commit to a sales and service culture. 2) The people: how to recruit, develop and reward frontline salespeople. 3) The environment: delivering the back-up required from those working behind the scenes. 4) The sale: how to make the most of every sales and service opportunity. This book shows readers how to embed a service culture that will make the most of every customer interaction to promote long-term business success.
Product Identifiers
Publisher
Management Books 2000 LTD
ISBN-13
9781852526719
eBay Product ID (ePID)
97568672
Product Key Features
Publication Name
Sales & Service Excellence: How to Stand Out from the Crowd
Format
Paperback
Language
English
Subject
Marketing, Business
Publication Year
2011
Type
Textbook
Number of Pages
200 Pages
Dimensions
Item Height
210mm
Item Width
148mm
Item Weight
360g
Additional Product Features
Country/Region of Manufacture
United Kingdom
Item description from the seller
Business seller information
Revival Books Ltd
Revival Books
Hall Carr Mill
Fallbarn Road
Rawtenstall
Lancashire
BB4 7NX
United Kingdom
Value added tax number:
- GB 901578627
Trade registration number:
- 07693718
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Seller assumes all responsibility for this listing.
eBay item number:156183611897
Postage and packaging
Item location:
Rossendale, United Kingdom
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| After receiving the item, cancel the purchase within | Return postage |
|---|---|
| 30 days | Buyer pays for return postage |
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cane on time and perfect condition
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Nice