TERMS AND CONDITIONS
Shipping Policy
All orders are shipped via USPS/UPS/FedEx within the 50 United States and to select international destinations via Asendia International and eBay International Shipping. Sorry, but I do not under any circumstance ship to PO Boxes, APO/FPO/DPO, or US Protectorate addresses.
Choice of carrier service and speed of delivery is item dependent, and may vary from item to item at my discretion. By default, USPS will ship Ground Advantage or Priority, UPS will ship UPS Ground or Ground Saver, and FedEx will ship FedEx Home Delivery or Ground, unless requested otherwise. I do not ship any item using inferior quality courier services. That means an item bought from me will never ship USPS First Class, Media Mail, FedEx Economy, or similar lesser quality service.
You will receive an email update with your tracking number once your order has shipped. For peace of mind, all orders are fully insured against damage in transit and loss in transit at their full declared value at no additional cost to you.
If you require specific shipping requests/requirements, for example, if you need your item sooner using an Express shipping service, but it is currently not available as an option at checkout, please don t hesitate to message me. I may be able to accommodate your needs on a case-by-case basis.
Payment Policy
Payment is due at the end of an auction. Non-paying buyers, an unpaid case will automatically be opened after 2 days, no exceptions.
Delivery Times
All orders are processed within 1 business day. Business days are Monday thru Friday until 3:00 PM CST. If an item is purchased and payment is cleared by 3PM (UTC -6:00) Central Time (US and Canada), your order will likely ship out the same business day, or it will ship out the next business day. For example, if you order on a Friday by closing time, I will do my best to ship your order out the same day, but it may take until Monday to ship. Orders are not shipped on weekends and orders are not shipped or delivered on Federal holidays.
Please bear in mind, I am a single small business owner living with a partial disability. If I am experiencing a high volume of orders, shipments may be delayed by just a few days. Additionally, nationwide and global shipping delays (such as those caused by holiday volumes or inclement weather conditions) may have an impact on your estimated delivery date.
Domestic Shipments*
Shipment method
Estimated delivery time
Shipping cost
USPS Ground Advantage
2-5 business days
Calculated at Checkout
USPS Priority Mail
1-3+ business days
Calculated at Checkout
USPS Priority Mail Express
UPS Ground Saver
1-2 days guaranteed
2-5 business days
Calculated at Request
Calculated at Checkout
UPS Ground
1-5 business days
Calculated at Checkout
UPS 2nd Day Air
2 business days
Calculated at Checkout
UPS Next Day Air
1 business day
Calculated at Request
FedEx Home Delivery
1-5 business days
Calculated at Request
FedEx Ground
eBay Standard Envelope
1-5 business days
3-6 business days
Calculated at Request
Is Item Dependent
*Services are subject to shipping delays. Delivery times are estimates and not guarantees. My store is not liable for any delays that may occur once your order has been shipped.
International Shipments*
Shipment method
Estimated delivery time
Shipping cost
Asendia International
Pirate Ship
Simple Export Rate -
Select Countries Only
eBay International Shipping
1-4 weeks
Please See Item Shipping Details
for More Information
Is Item Dependent
Calculated at Checkout
*Services are subject to shipping delays. Delivery times are estimates and not guarantees. My store is not liable for any delays that may occur once your order has been shipped.
Tracking Your Order
Once your order has shipped, you will receive a tracking email within 24 hours. Please allow the shipping carrier up to 48 hours to reflect updates on their tracking page.
Customs, Duties, and Import Taxes
All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages and Missing Orders
If you received your order damaged, or if the order appears to be lost during shipping, always contact me first through eBay s messaging system. Do not attempt to file a claim with the shipping carrier yourself. I will file a claim on your behalf, and a refund may be issued pending your cooperation during the claim process.
If your order arrives damaged, please save all packaging materials and damaged goods for claim evidence purposes. Notice of damage must be provided within 3 days of delivery.
Photos of damaged items and both inner and outer packaging will be required when disclosing damage. Additional photos may be required throughout the claims process and are your responsibility, as the recipient, to provide them.
Do not release any products or packaging to any other entity, including the carrier, repair estimate facilitator, etc. before consulting with me. Doing so may risk invalidating the claim in progress and your ability to receive compensation for the lost or damaged item.
Insurance Coverage
All shipments are fully insured, but we may require your assistance when proceeding with filing a claim. For missing shipments, we must file the claim within 90 calendar days from the date of the shipment. For damaged shipments, you must notify me within 3 calendar days of delivery.
Depending on the nature of your claim, you may need to provide photos of all outer and inner packaging as well as the package contents, and/or sign an affidavit that I send you once we begin the claim process.
Good Faith Cooperation
When an insurance claim needs to be filed for a shipment, both I and you, the recipient, acknowledge both parties respective responsibilities. Both parties agree to cooperate in good faith to provide any necessary items within the necessary time-frame as stipulated in the Terms and Conditions of insurance coverage. Should either party be unable or unwilling to fulfill the duties necessary for a successful claim approval, they may be liable for any losses not recovered.
Returns and Refunds
For a detailed description of this listing s specific return policy, please refer to the Returns and Refunds: section nearer the top of this description. In general, most items offer 30 Day Domestic Returns Only with a Money Back Guarantee minus any original postage, packaging fees, and any donation amount already sent to a charity, if applicable. Seller pays return shipping. No questions asked, simple as that. The order must be returned unused and in the exact same condition it was originally shipped in. Please, do not abuse this policy. As per eBay s Terms of Service, I reserve the right to withhold up to 50% of the total value of the purchase price if any item is sent back in any condition other than it was originally shipped in. Short answer, be sure to properly package any items for safe return transit, or I may deduct up to 50% of the purchase price from your refund if it is determined to have been used, altered, or damaged upon inspection.
Cancellation Policy
Cancellation requests will be reviewed on a case-by-case basis. As per eBay s Terms of Service, I reserve the right to accept or deny any request for cancellation. Because I begin packing, labeling, and shipping items immediately after orders are made, I can make no guarantee I will be able to accept your request for cancellation. Please bear in mind that when you purchase an item, even if by mistake, you are making a contractual agreement to buy and pay for that item. Please be careful when making purchases at checkout, making sure to only purchase and pay for the items you want. Thank you for your understanding.
Privacy Policy
I take your privacy and personal information very seriously. Your personal information is private and will never be sold, leased, or given in any way to any entity for any reason whatsoever, period. Under no circumstance will any of your personal information ever be disclosed to any third party. All listings are classified as Private , meaning neither an eBay item number nor title will appear if you leave feedback. You can remain anonymous when purchasing from my eBay store.
Contact Me
If you have any questions or concerns regarding an item you are interested in or about an order you have placed, feel free to message me! I typically reply within 24 hours (usually sooner). Thank you for considering buying from electronic-tonic. Have a nice day!
