Dealing with Difficult People: Fast, Effective Strategies for... - Lilley, Roy

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£4.87
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Last updated on 11 Nov, 2025 14:44:29 GMTView all revisionsView all revisions

Item specifics

Condition
Good: A book that has been read, but is in good condition. Minimal damage to the book cover eg. ...
Book Title
Dealing with Difficult People: Fast, Effective Strategies for Han
Genre
Management & management techniques
ISBN
9780749486419
Category

About this product

Product Identifiers

Publisher
Kogan Page, The Limited
ISBN-10
0749486414
ISBN-13
9780749486419
eBay Product ID (ePID)
23046593751

Product Key Features

Number of Pages
176 Pages
Language
English
Publication Name
Dealing with Difficult People : Fast, Effective Strategies for Handling Problem People
Publication Year
2019
Subject
Human Resources & Personnel Management, Careers / General, Management, Interpersonal Relations, Industrial & Organizational Psychology
Type
Textbook
Author
Roy Lilley
Subject Area
Psychology, Business & Economics
Series
Creating Success Ser.
Format
Trade Paperback

Dimensions

Item Height
0.4 in
Item Weight
9 oz.
Item Length
8.5 in
Item Width
5.5 in

Additional Product Features

Edition Number
4
Intended Audience
College Audience

Item description from the seller

Seller business information

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VAT number: GB 901578627
CRN: 07693718

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WeBuyBooks

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Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

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  • a***a (139)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    This book is exactly as described and in excellent condition. I'm really pleased with the quality and the price I paid which very low and exceptional value for money. The book was very well packaged and dispatched and delivered very quickly in just a couple of days. Excellent communication throughout with the seller. Very friendly, helpful and prompt response. I have bought from this seller a few times and everything has always met or exceeded my expectations.
  • 9***h (55)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The item was a great price and arrived quickly. Unfortunately it was damaged, potentially in transit as the box was battered and ripped. I notified the seller and asked for an exchange. The seller replied within a day and said they did not have a replacement they could send, so instead refunded me the total cost. This was really kind and much appreciated! Wonderful customer service!
  • b***i (197)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great seller for value for money and speedy delivery. They only let themselves down with the very poor packaging. Book came in just a thin plastic parcel bag. The item was still as described but with corners more dented due to the poor packaging. I recommend seller as they are honest and great for value. However, be aware that the packaging gives no protection from bending or dents from the delivery process. Hopefully they will address the packaging issue 😊