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The seller is away until 05 Jun, 2024. If you buy this item, expect a delay in postage.
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1 RED Nymphaea Rubra lotus bulb - live tropical aquarium plant water lily hide

Condition:
not specified
New
8 available / 205 sold
Price:
£6.95
ApproximatelyEUR 8.16
Postage:
£9.95 (approx EUR 11.68) Royal Mail International Tracked. See detailsfor postage
Located in: Sheffield, United Kingdom
Delivery:
Estimated between Sat, 15 Jun and Mon, 24 Jun to 43230
Estimated delivery dates - opens in a new window or tab include seller's dispatch time, origin postcode, destination postcode and time of acceptance and will depend on delivery service selected and receipt of cleared paymentcleared payment - opens in a new window or tab. Delivery times may vary, especially during peak periods.
Seller dispatches within 5 days after receiving cleared payment.
Returns:
30 days return. Buyer pays for return postage. See details- for more information about returns
Payments:
    

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Seller information

Registered as a business seller
Seller assumes all responsibility for this listing.
eBay item number:174246385459
Last updated on 30 Apr, 2024 16:44:16 BSTView all revisionsView all revisions

Item specifics

Seller notes
“New”
Water Temperature
Tropical
Species
Tiger Lotus

Item description from the seller

Business seller information

PetsNAquatica
PetsN Aquatica
4 Farlow Road
Dronfield, Dronfield Woodhouse
Derbyshire
S18 8NQ
United Kingdom
Show contact information
:liamEku.oc.loa@evactepeht
Terms and conditions of the sale
Most Buy it now purchases (except live plants) are protected by the Distance Selling Regulations, which allow you to cancel the purchase within 14 working days after the day you receive the item. We have a 14 day return policy for unwanted items, except live plants, however the item(s) must be returned back to us within 14 calendar days, and need to returned in a new, unused and unopened condition in their original packaging.
 
If you are wanting to return an item, please contact us via the ebay messaging system and returns request system in the first instance, to confirm details.
 
The buyer is responsible for the payment of the return P&P costs, and we may charge a restocking fee of 15% at our discretion.
 
We will not accept the return of any items that have not been purchased from us, even if we sell the same goods. You must contact the seller that you purchased from, or the manufacturer/supplier directly.
 
Please note the legislation for perishable items, such as live plants is different. Please do not return live plants to us unless specifically requested to do so.
 
We try to ensure that our plants arrive in the best condition, so we do not normally post live plants after lunchtime (12noon) Thursday or on public or bank holidays. Any orders after this time may not be dispatched until the following week. We reserve the right to delay dispatch of live plants until the following week in the very rare event that our delivery from suppliers is unreasonably delayed.
 
In the unfortunate event of the plants arriving in poor condition, before you leave feedback or DSR (Detailed Seller Ratings) please contact us via the Ebay messaging system, so we can work with you to resolve any issues.
We recommend taking photos as soon as you receive the plants in the event of issues.
 
Any issues must be raised with us via ebay messaging within 24 hours of the plant arrival with yourselves. We WILL ask for supporting photographic evidence for any issues relating to live plants, if you are unable to provide this, we will not action the issue raised.
 
We will not action any issues raised after 24 hours of arrival with the buyer.
 
In the unfortunate event of your items taking longer than expected to arrive, you will need to check in the first instance with the local collection office to see if your item has been taken there and you have not been advised. We will not declare items missing until 15 working days from our dispatch have passed, that you have checked the local collection office, and that you have confirmed the expected delivery address to us.
I certify that all my selling activities will comply with all EU laws and regulations.
PetsNAquatica

PetsNAquatica

91.2% positive Feedback
54K items sold

Detailed seller ratings

Average for the last 12 months

Accurate description
4.5
Reasonable postage cost
5.0
Delivery time
4.7
Communication
4.5
Registered as a business seller

Seller Feedback (26,727)

s***8 (1159)- Feedback left by buyer.
Past month
Verified purchase
BRILLIANT THANKS
e***y (1442)- Feedback left by buyer.
Past month
Verified purchase
No item, no refund, no replies to emails.
Reply from: petsnaquatica- Feedback replied to by seller petsnaquatica.- Feedback replied to by seller petsnaquatica.
Thank you for your review. We are sorry to hear this, why not contact us to advise? We are happy to address any issues that may arise, however if we are contacted during our closed period, as in this instance, then there may be a delay in responses. We details our delivery timescales on all products, and once the item is shipped we are in the hands of the courier for delivery. We can only assume that the item has arrived safely if no response is provided to our communications to customers
d***- (2)- Feedback left by buyer.
Past year
Verified purchase
Bulb arrived on-time. And was immediately added to aquarium in the correct manner but the bulb began to rot in a day. Contacted the seller before leaving bad feedback and received no reply
Reply from: petsnaquatica- Feedback replied to by seller petsnaquatica.- Feedback replied to by seller petsnaquatica.
Thank you for your feedback. As advised this is a bulb that needs to be grown on for leaves and roots to appear. Unfortunately the bulbs do not grow instantly and need time to acclimatise, they do not achieve maximum growth in 24 hours as the customer expected. We have responded to all messages received from the customer, advising this on several occasions.
See all Feedback