|Listed in category:
Have one to sell?

Keep Your Customers: How to Stop Customer Turnover, Improve Retention and Get...

by Cudby, Ali | PB | Acceptable
Condition:
Acceptable
Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend ... Read moreAbout condition
Price:
US $5.04
ApproximatelyEUR 4.72
Postage:
Free Economy Shipping. See detailsfor postage
Located in: Aurora, Illinois, United States
Delivery:
Estimated between Tue, 7 May and Thu, 9 May to 43230
Estimated delivery dates - opens in a new window or tab include seller's dispatch time, origin postcode, destination postcode and time of acceptance and will depend on delivery service selected and receipt of cleared paymentcleared payment - opens in a new window or tab. Delivery times may vary, especially during peak periods.
Returns:
30 days return. Seller pays for return postage. See details- for more information about returns
Payments:
    

Shop with confidence

eBay Money Back Guarantee
Get the item you ordered or your money back. 

Seller information

Registered as a business seller
Seller assumes all responsibility for this listing.
eBay item number:196009165680
Last updated on 19 Apr, 2024 11:06:14 BSTView all revisionsView all revisions

Item specifics

Condition
Acceptable
A book with obvious wear. May have some damage to the book cover but the book is still completely intact. The binding may be slightly damaged around the edges but it is still completely intact. May have some underlining and highlighting of text and some writing in the margins, but there are no missing pages or anything else that would compromise the readability or legibility of the text. See the seller’s listing for full details and description of any imperfections. See all condition definitionsopens in a new window or tab
Seller notes
“Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend ...
Binding
Paperback
Weight
1 lbs
Product Group
Book
IsTextBook
No
ISBN
9781642796421
Publication Year
2020
Format
Trade Paperback
Language
English
Book Title
Keep Your Customers : How to Stop Customer Turnover, Improve Retention and Get Lucrative, Long-Term Loyalty
Author
Ali Cudby
Item Length
8.5in
Publisher
Morgan James Publishing
Genre
Business & Economics
Topic
Leadership, Marketing / General, Knowledge Capital, Consumer Behavior, Customer Relations
Item Width
5.5in
Number of Pages
222 Pages

About this product

Product Information

Keep Your Customers shares why loyalty in the business world matters and walks companies through the strategies and tactics that boost long-term customer value. It costs 5 to 25 times more for companies to acquire a new customer versus retaining an existing one. That means a company's process to keep their customers is tied directly to their revenue and profitability. In Keep Your Customers, Ali Cudby provides insights from business leaders ranging from legendary executive Kay Koplovitz to leading venture capitalist Mark Suster. Drawing from real-world client stories, business best practices and case studies featuring company CEOs, Keep Your Customers has everything companies need to get started immediately. Ali shares the entire proven process that has helped companies around the world cultivate lucrative, long-term customers.

Product Identifiers

Publisher
Morgan James Publishing
ISBN-10
1642796425
ISBN-13
9781642796421
eBay Product ID (ePID)
3038633699

Product Key Features

Book Title
Keep Your Customers : How to Stop Customer Turnover, Improve Retention and Get Lucrative, Long-Term Loyalty
Author
Ali Cudby
Format
Trade Paperback
Language
English
Topic
Leadership, Marketing / General, Knowledge Capital, Consumer Behavior, Customer Relations
Publication Year
2020
Genre
Business & Economics
Number of Pages
222 Pages

Dimensions

Item Length
8.5in
Item Width
5.5in

Additional Product Features

Target Audience
Trade

Item description from the seller

Business seller information

Thrift Books Global, LLC
TB Thrift Books
18300 Cascade Ave S
Ste 150
98188 Seattle, WA
United States
Show contact information
:liamEmoc.skoobtfirht@yabe.selas
I certify that all my selling activities will comply with all EU laws and regulations.
ThriftBooks

ThriftBooks

99% positive Feedback
17.5M items sold
Usually responds within 24 hours

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
4.9
Registered as a business seller

Seller Feedback (5,168,017)

m***m (4274)- Feedback left by buyer.
Past month
Verified purchase
No
9***e (63)- Feedback left by buyer.
Past month
Verified purchase
No problems,
i***1 (3517)- Feedback left by buyer.
Past month
Verified purchase
Nice book,thanks