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100 Ways To Annoy Your Guests Peter Venison New Book 9781913568863
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Located in: Southport, United Kingdom
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eBay item number:234701686891
Item specifics
- Condition
- ISBN
- 9781913568863
- Publication Year
- 2021
- Format
- Paperback
- Language
- English
- Book Title
- 100 Ways to Annoy Your Guests
- Item Height
- 203mm
- Publisher
- Clink Street Publishing
- Topic
- Travel Guide
- Item Width
- 127mm
- Item Weight
- 150 g
- Number of Pages
- 132 Pages
About this product
Product Information
Peter Venison's best-selling book 100 Tips for Hoteliers offered advice on how to manage. In this follow-up publication, Venison looks at the hotel business from the guest's point of view and suggests that his is the only way to analyse success or failure in the hospitality industry. He explains that guest satisfaction is not the opposite of guest dissatisfaction: it is so much more. Venison draws on his extensive world travel to over 100 countries, to cite myriad examples of how not to please your guests. Every hotel manager, hotel student, and hospitality lecturer, could benefit from reading this little book, and every hotel guest could benefit from them having done so.
Product Identifiers
Publisher
Clink Street Publishing
ISBN-13
9781913568863
eBay Product ID (ePID)
12049052033
Product Key Features
Book Title
100 Ways to Annoy Your Guests
Format
Paperback
Language
English
Topic
Travel Guide
Publication Year
2021
Number of Pages
132 Pages
Dimensions
Item Height
203mm
Item Width
127mm
Item Weight
150 g
Additional Product Features
Item description from the seller
Business seller information
OBuy UK Ltd.
Kamil Carman
12 Lawrence Avenue
Helensburgh
West Dunbartonshire
G84 7JJ
United Kingdom
Value added tax number:
- GB 171 6694 84
Trade registration number:
- SC453448
I certify that all my selling activities will comply with all EU laws and regulations.
CRN Number:
- SC453448
Seller assumes all responsibility for this listing.
eBay item number:234701686891
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