The European Commission provides a platform for online dispute resolution (OS), which you can find here. We are prepared to conduct an out-of-court arbitration procedure before a consumer arbitration board. The federal universal arbitration board at Zentrum Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.universalschlichtungsstelle.de is responsible.
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving reasons.
The cancellation period is fourteen days from day [1].
In order to exercise your right of withdrawal, you must inform us ([2]) of your conclusion of the contract to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You can use the attached sample cancellation form, although this is not mandatory. [3]
In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.
Consequences of revocation
If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheaper standard delivery offered by us have). to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; In no case will you be charged any fees for this repayment. [4]
I warrant that all my sales activities are carried out in accordance with all applicable EU laws and regulations
