BUYERS OUTSIDE THE UK ARE RESPONSIBLE FOR ANY AND ALL IMPORT TAXES AND FEES THAT THEIR COUNTRY LEVIES ON IMPORTED GOODS, WE THE SELLER HAVE NO CONTROL WHATSOVER OVER THESE CHARGES AND CANNOT BE HELD LIABLE FOR THEM.
These terms and conditions are duplicated from our website (2010) and may be superceded by changes to the distance selling regulations and / or ebay policies, email info@djspares.com for any clarification you may require.
Terms and Conditions for the Supply of Goods through the website.
You are connected to the User Agreement for djspares.com. This service is operated by Electronic and Computer Solutions Ltd and in this Agreement will be hereafter referred to by “we”, “us” or “our”.
1. The Contract between you and us.
We must receive payment in whole for the price of the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an e-mail to you at the, e-mail address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us. Only adults (persons aged 18 and over) are entitled to enter into legally binding contracts and as a result are the only people entitled to transact through this site. Any other individuals who are unable to perform legally binding contracts are prohibited from ordering goods using this site. If you do not qualify do not use this site.
2. Pricing and Delivery.
2.1 The prices payable for goods that you order are as set out in our website.
2.1.1 All of our prices are in GB Pounds sterling – any other currency displayed on the site is for comparison only. You will be billed in GB Pounds sterlings and if you purchase from outside the UK, currency fluctuations and credit card charges may make a difference to the amount billed or displayed using our currency converter.
2.2 You may be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are set out in our website.
3. Right for you to cancel your contract.
3.1 Subject to 3.3 below, you may cancel your contract with us for the goods you order at any time up to the end of the seventh working day from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.
3.2 To cancel your contract you must notify us by e-mail at: info@djspares.com
3.3 Your right to cancel your contract with us for the goods you have ordered is subject to: (A). You not having fitted, used or damaged the product as well as. (B). You notifying us within 7 days of receiving your goods either via email.
4. To return your item:
4.1 Email us at info@djspares.com within 7 days of receipt of purchase.
4.2 You will be sent an email confirming your decision to cancel or return goods.
4.3 Label and return to us by recorded delivery (UK) or tracked service (international). The goods must be packed securely in the packaging in which you received them. We are not liable to refund you if the item/items are returned to us broken. Where given return P&P / shipping refund is limited to a maximum of the outgoing P&P / shipping cost.
4.4 Once we have received the returned product (s) we will refund via the payment method.
4.5 Once you have notified us that you are cancelling your contract, any sum debited from your card/account will be credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you.
5. Cancellation by us.
5.1 We reserve the right to cancel the contract between you and us if:
5.1.1 We have insufficient stock to deliver the goods you have ordered;
5.1.2 We do not deliver to your area; or 5.1.3 One or more of the items you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
5.2 If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your card/account as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.
6. Delivery of goods to you.
6.1 We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order. It is your responsibility to ensure that the delivery address you give us is correct and accurate and that there is somebody to sign for and take delivery of the goods from the delivery service used.
6.2 All orders are delivered using Royal Mail. Or other carrier at our discretion. Delivery Charges: – Postage and packing is charged at the applicable rate for your country – see ‘shipping’ tab on home page for details. – All orders dispatched within 2 working days. – All customs import duties are the buyers responsibility. – Returns are free of charge if the item/items are faulty on receipt of goods.
6.3 You will become the owner of the goods you have ordered when they have been dispatched to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
6.4 We make no promise that any materials on our website are appropriate or available for use in locations outside the United Kingdom, and accessing the website from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.
6.5 If your order is returned to us because the courier or postal service could not complete the delivery to you for whatever reason, then you will be responsible for the repeat delivery costs.
7. Liability.
7.1 If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us by e-mail of the problem within 7 days of the delivery of the goods in question.
7.2 If you do not receive goods ordered by you within 16 working days (UK orders) or 25 working days (Overseas orders) of the date on which you ordered them, we shall have no liability to you unless you notify us by email at our contact address of the problem within 15/26 days of the date on which you ordered the goods. If you notify us of a problem under this condition, our only obligation will be, at your option either:
7.2.1 To make good any shortage or non-delivery; or 7.2.2 To replace any goods that are damaged or defective; or
7.2.3 To refund to you the amount paid by you for the goods in question in whatever way we choose.
7.3 Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) how-so-ever arising out of any problem you notify us of under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause 7.2.3 above.
7.4 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
7.5 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
7.6 We cannot be held responsible for any delays once the goods have left us and are in possession of the courier or Royal Mail.
8. Notices. Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent by e-mail to our contact address at info@djspares.com and all notices from us to you will be displayed on our website from time to time.
9. Invalidity. If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
10. Privacy You acknowledge and agree to be bound by the terms of our privacy policy.
11. Third Party ˜Rights”. Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.
12. Governing Law. Each and every transaction carried out is deemed to be completed within the United Kingdom and therefore shall be governed by and interpreted in accordance with English Law. The terms of this charter (and any dispute, controversy, proceedings or claims of whatever nature in relation to them) shall be governed and interpreted in accordance with English Law and the English Courts shall have exclusive jurisdiction in relation thereto.
13. Entire Agreement.
13.1 These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.
13.2 We make no representations or warranties about the accuracy completeness or suitability for any purpose of the information and related graphics published on our website. From time to time our site may contain technical inaccuracies or typographical errors.
14. Trade Marks. Electronic and Computer Solutions Ltd is the operator of www.djspares.com. All trademarks, product names and company names or logos sited herein are the property of their respective owners. No permission is given by us in respect of the use of any such brand names, photographs, product names or titles or copyrights and such use may constitute an infringement of the “owners” rights.
15. Events Beyond our Control. We will not be in breach of this Agreement or otherwise liable for any delay in performance if to the extent that any delay or failure is due to circumstances beyond its reasonable control including, without limitation, strikes, lockouts and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
PRIVACY & TERMS
DJSpares.com is committed to ensuring that your privacy is protected. This privacy policy explains how we process customer information and the procedures that we have in place to safeguard your privacy.
1. The Information we collect and how we use it.
When you register to use our website we need to know your name, postal address and email address. To process an order we use Paypal as our payment gateway. This information takes place in a secure environment where your details cannot be accessed by anyone except for customer services at info@djspares.com. We gather this information to allow us to process your registration, process any orders you may make and to contact you with information regarding your order. The relevant information is then used by us to communicate with you on any matter relating to the conduct of your account and the provision of the service in general.
We may use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services. These statistics do not include information that can be used to identify any individual.
If you opt in to receive further information then we may also provide you with information about special features on our website or any other services or products we think may be of interest to you. If you would rather not receive this information, please send an email to us at info@djspares.com notifying us of your decision to unsubscribe. We will then delete any such information and cancel your email subscription.
2. Our use of cookies and other information gathering technologies This site does not make use of cookies.
3. Updating your Details.
If any of the information that you have provided to djspares.com changes, for example if you change your e-mail address, name or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to info@djspares.com
4. Your Consent. By submitting your information you can censor the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page and may place notices on other pages of the website so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to the use of your information in that way. Continued use of our website will signify that you agree to any such changes.
Because of the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.
5. How to contact www.djspares.com: We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an email to info@djspares.com.
