Warranty Terms & Conditions:
Warranty Terms & Conditions ▼
All Body Panels, Non Electrical & Non Mechanical parts are supplied with a 12 month warranty. Body Panels is defined as a stripped door, door frame, wing, bootlid/tailgate, and bonnet.
All Electrical & Mechanical parts are supplied with a 3 month warranty.
*All Radio units and displays are sold without radio codes.
*Electrical parts may require coding to vehicle by a qualified specialist before they will function correctly.
In the event of failure of the part purchased, a replacement part will be supplied. If a replacement part cannot be found in a reasonable amount of time the full purchase price will be refunded.
If you have ordered the wrong part, i.e. your part number is different, please return the item requesting the correct part and we’ll do our best to supply one to you upon receipt. If the new part is unavailable we will refund your order. Any applicable return postage charges are non-refundable unless your order was faulty or we sent the wrong part.
Replacement or refund will only be given if the goods are returned in the same condition as supplied with the security marks still visible.
Dixon Automotive Ltd will not reimburse any labour costs / charges involved with fitting, removal and / or changing of parts supplied by the company, under any circumstances.
Dixon Automotive Ltd will NOT cover any component which has been fitted incorrectly, or dismantled or tampered with (other than the replacement of standard service parts or components). Returns are void if you have dismantled or tampered with a part in any way.
Dixon Automotive Ltd will NOT cover any component which has been damaged subsequent to its fitment. This includes typical wear and tear through use or age, and / or accidental damage.
Please note: We strongly recommend that all safety critical parts are fitted only by specifically trained automotive technicians. NO liability can be accepted for malfunction, damage or injury caused by inappropriate fitting of such components.
Dixon Automotive Ltd reserves the right to inspect any part claimed for under this warranty prior to accepting a replacement is due.
Engine Warranty Terms & Conditions ▼
Every 3 month engine warranty we provide includes the terms and conditions listed above as well as the following:
Engines & Gearboxes must be correctly fitted, this includes new cam & auxiliary belts, oil, oil filters & spark plugs for all engines. Any failure to follow these terms will invalidate this warranty.
Engines & Gearboxes are sold as bare units. Bare engines means without the starter motor, alternator & gearbox. Any ancillary / service parts supplied with engines & gearboxes, including water pumps, cam belts, turbos, injectors, pumps, sensors, modules e.t.c. are provided free of charge. These parts are NOT covered by any warranty supplied by Dixon Automotive Ltd.
Our Dixon Automotive Ltd warranty does NOT cover: Gaskets, Oils, Seals, Cam Belts, Timing Belts and Fan Belts, Any ancillary parts or damage caused by misuse, improper fitting, neglect, accident or continued use.
Returns ▼
For items damaged in transit notification must be made through our store within 24 hours and images supplied of packaging and part to enable claims to be processed.
If you are not completely satisfied with your purchase, simply open a returns in eBay and return the item(s) to us in their original condition within the specified timeframe. We will issue a refund upon receipt and examination. Items should wherever possible be returned in their original (or similarly robust) packaging.
If you require a different item you will need to place a new order online and return the original item for a refund.
