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Picture 1 of 1
Hot Buttons: How to Resolve Conflict and Cool Everyone Down by Sybil Evans: Used
US $11.19
ApproximatelyEUR 10.05
Condition:
Good
A book that has been read, but is in good condition. Minimal damage to the book cover eg. scuff marks, but no holes or tears. If this is a hard cover, the dust jacket may be missing. Binding has minimal wear. The majority of pages are undamaged with some creasing or tearing, and pencil underlining of text, but this is minimal. No highlighting of text, no writing in the margins, and no missing pages. See the seller’s listing for full details and description of any imperfections.
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Located in: Sparks, Nevada, United States
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Estimated between Fri, 27 Sep and Tue, 1 Oct to 43230
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eBay item number:285223227499
Item specifics
- Condition
- Publication Date
- 2000-09-05
- Pages
- 352
- ISBN
- 9780060196998
- Book Title
- Hot Buttons : How to Resolve Conflict and Cool Everyone Down
- Publisher
- HarperCollins
- Item Length
- 8.2 in
- Publication Year
- 2000
- Format
- Hardcover
- Language
- English
- Item Height
- 1.1 in
- Genre
- Self-Help, Business & Economics, Psychology
- Topic
- Business Communication / General, General, Interpersonal Relations, Self-Management / Stress Management
- Item Weight
- 18.4 Oz
- Item Width
- 5.5 in
- Number of Pages
- 352 Pages
About this product
Product Identifiers
Publisher
HarperCollins
ISBN-10
0060196998
ISBN-13
9780060196998
eBay Product ID (ePID)
1686148
Product Key Features
Book Title
Hot Buttons : How to Resolve Conflict and Cool Everyone Down
Number of Pages
352 Pages
Language
English
Topic
Business Communication / General, General, Interpersonal Relations, Self-Management / Stress Management
Publication Year
2000
Genre
Self-Help, Business & Economics, Psychology
Format
Hardcover
Dimensions
Item Height
1.1 in
Item Weight
18.4 Oz
Item Length
8.2 in
Item Width
5.5 in
Additional Product Features
Intended Audience
Trade
LCCN
00-038405
Dewey Edition
21
Dewey Decimal
303.6/9
Synopsis
When Was The Last Time Your Hot Button Was Pushed? Was it when someone at work ignored you or challenged your competence? Was it when your lover or spouse deeply hurt you with a mean comment? Was it when your best friend said or did something cruel -- and you had no idea why she felt such rage? Was it on the highway, when the guy in the next car gave you the finger? Was it when someone told you what to do -- for the millionth time? And when was the last time you unwittingly pushed someone else's button? Did she explode? Did you lose a promotion, an opportunity, the trust of your child? We live in sensitive times. Everyone's temper is quivering right at the surface, and it takes almost nothing to set off fury. When our buttons are pressed, many react by fighting back, but some of us just feel helpless and retreat from the conflict because we're sure we can't win the battle. We sense we're being manipulated or bullied, but we just can't deal with the anger in the air. Well, now we can. Sybil Evans, a celebrated conflict resolution expert, widely known as the "Conflict Coach," has written Hot Buttons, an essential handbook with can't-fail techniques on how to get what we want without alienating people -- without pressing their buttons. Whether you're dealing with the office sadist, an unruly child, or the love of your life -- conflict can be a killer. But here's the irony: Conflict can also work for you, can be an energizing, inspiring, even sexy force if you know how to harness it. Hot Buttons shows you how. Evans offers very specific tools to soothe angry lovers, smooth the rough edges of workplace tension, choose harmony instead of anger between family and friends, and also defuse road rage, cell phone rage, supermarket-line rage, gym rage, restaurant rage, and other banes of this volatile twenty-first century. Her easy-to-follow Five-Step Formula is guaranteed to turn off hot buttons -- yours or someone else's. Loaded with self-test quizzes, written with humor and empathy, this wise and reassuring book can be the spur that finally changes your life. When you know how to cool everyone down, when you can communicate so no one's buttons are pushed and everyone's needs are met, when you finally feel understood and respected, you have true power. Seize the power. Turn off the hot buttons.
LC Classification Number
HM1126.E93 2000
Item description from the seller
Business seller information
Alibris, Inc.
Rob Lambert
2560 9th St
Ste 215
94710-2565 Berkeley, CA
United States
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