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Customer Service Games for Training (Routledge Revivals), Hughes, Hughes..
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eBay item number:295111079722
Item specifics
- Condition
- PublishedOn
- 2017-09-26
- Title
- Customer Service Games for Training (Routledge Revivals)
- ISBN
- 9781138742741
- EAN
- 9781138742741
- Publication Year
- 2017
- Type
- Textbook
- Format
- Hardcover
- Language
- English
- Publication Name
- Customer Service Games for Training
- Publisher
- Taylor & Francis LTD
- Subject
- Sociology
- Item Weight
- 454g
- Number of Pages
- 184 Pages
About this product
Product Information
This title was first published in 2011.After World War II, a systems approach to solving complex problems and managing complex systems came into vogue among engineers, scientists, and managers, fostered in part by the diffusion of digital computing power.Enthusiasm for the approach peaked during the Johnson administration, when it was applied to everything from military command and control systems to poverty in American cities. Although its failure in the social sphere, coupled with increasing skepticism about the role of technology and experts in American society, led to a retrenchment, systems methods are still part of modern managerial practice.
Product Identifiers
Publisher
Taylor & Francis LTD
ISBN-13
9781138742741
eBay Product ID (ePID)
20046545438
Product Key Features
Publication Name
Customer Service Games for Training
Format
Hardcover
Language
English
Subject
Sociology
Publication Year
2017
Type
Textbook
Number of Pages
184 Pages
Dimensions
Item Weight
454g
Additional Product Features
Series Title
Routledge Revivals
Editor
Agatha C Hughes, Thomas P Hughes
Country/Region of Manufacture
United Kingdom
Item description from the seller
Business seller information
WRAP Ltd.
Mubin Ahmed
Unit 4
119 Loverock Road
Reading
Berkshire
RG30 1DZ
United Kingdom
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eBay item number:295111079722
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