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Assertiveness Skills (Training Extras) By Terry Gillen

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Item specifics

Condition
Very Good: A book that has been read and does not look new, but is in excellent condition. No ...
Title
Assertiveness Skills (Training Extras)
ISBN
9780852926772
Publication Year
1997
Type
Textbook
Format
Paperback
Language
English
Publication Name
Assertiveness Skills
Item Height
234mm
Author
Terry Gillen
Publisher
Chartered Institute of Personnel & Development
Item Width
156mm
Subject
Coaching & Career Guidance, Management
Number of Pages
48 Pages

About this product

Product Information

This title shows how assertiveness should help employees resist manipulation and increase tolerance and powers of persuasion. Simple techniques and helpful advice should ensure that the reader comes across as open, honest and direct. The book covers: understanding why people behave as they do and, when that behaviour is counter-productive, knowing what to do about it; understanding other people better; keeping emotions under control; preventing others bullying, flattering or manipulating one against their will; acquiring easy-to-learn techniques that can be used immediately; and developing a personal assertiveness strategy. Progressive training programmes not only equip managers with basic skills and competencies, but deploy innovative, wide-ranging learning strategies to ensure continuous development. Specifically designed as flexible support material, Training Extras provides a simple framework to structure learning. Training Extras is a comprehensive series which covers all the crucial skill areas for the first-time manager or supervisor, providing: the key issues in an easy-to-read style; diagrams, models and charts for clarity and quick reference; helpful starting points to build confidence and encourage hands-on practice; practical advice and tips based on real-life management issues and examples.

Product Identifiers

Publisher
Chartered Institute of Personnel & Development
ISBN-13
9780852926772
eBay Product ID (ePID)
88079116

Product Key Features

Author
Terry Gillen
Publication Name
Assertiveness Skills
Format
Paperback
Language
English
Subject
Coaching & Career Guidance, Management
Publication Year
1997
Type
Textbook
Number of Pages
48 Pages

Dimensions

Item Height
234mm
Item Width
156mm

Additional Product Features

Title_Author
Terry Gillen
Series Title
Training Extras S.
Country/Region of Manufacture
United Kingdom

Item description from the seller

Business seller information

WRAP Ltd.
Mubin Ahmed
Unit 4
119 Loverock Road
Reading
Berkshire
RG30 1DZ
United Kingdom
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Value added tax number:
  • GB 724498118
Trade registration number:
  • 03800600
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