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Customer Service: Career Success Thro..., Timm, Paul R.
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eBay item number:305479481192
Item specifics
- Condition
- Title
- Customer Service: Career Success Through Customer Loyalty
- Book Title
- Customer Service: Career Success Through Customer Loyalty
- ISBN
- 0135063973
- EAN
- 9780135063972
- Binding
- Paperback
- Genre
- Business & management
- Height
- 15.24
- Length
- 251.46
- Width
- 200.66
- Release Title
- Customer Service: Career Success Through Customer Loyalty
- Artist
- Timm, Paul R.
- Brand
- N/A
- Colour
- N/A
- Publication Year
- 2010
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- Customer Service: Career Success Through Customer Loyalty
- Item Height
- 254mm
- Publisher
- Pearson Education (Us)
- Item Width
- 203mm
- Subject
- Marketing
- Item Weight
- 479g
- Number of Pages
- 264 Pages
About this product
Product Information
Customer Service: Career Success through Customer Loyalty, 5e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement. This edition is reorganized so it is easy to see how key concepts fit together. New information is included on internal customers, emerging technologies, and stress-reducing techniques. Throughout the text, there is an emphasis on transforming good service intentions into a workable plan that exceeds customer expectations and creates loyalty and success.
Product Identifiers
Publisher
Pearson Education (Us)
ISBN-13
9780135063972
eBay Product ID (ePID)
87777341
Product Key Features
Publication Name
Customer Service: Career Success Through Customer Loyalty
Format
Paperback
Language
English
Subject
Marketing
Publication Year
2010
Type
Textbook
Number of Pages
264 Pages
Dimensions
Item Height
254mm
Item Width
203mm
Item Weight
479g
Additional Product Features
Country/Region of Manufacture
United States
Item description from the seller
Business seller information
WORLD OF BOOKS LIMITED
Debbie Nicholl
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BN12 4QY
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- EL 996857788
- ES N8267548I
- FR 27823676960
- GB 922696893
- IT 00185819992
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eBay item number:305479481192
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