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Power of Trust : How Companies Build It, Lose It, Regain It, CD/Spoken Word b...
US $28.68
ApproximatelyEUR 25.67
Condition:
New
An item that is still in its original shrink wrap from the manufacturer and the original manufacturer’s seal (if applicable) has not been removed. See the seller's listing for full details.
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Located in: Jessup, Maryland, United States
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eBay item number:355639422208
Item specifics
- Condition
- ISBN
- 9781549165801
- Publication Year
- 2021
- Format
- Compact Disc
- Language
- English
- Book Title
- Power of Trust : How Companies Build It, Lose It, Regain It
- Publisher
- Public Affairs
- Genre
- Business & Economics
- Topic
- Leadership, Strategic Planning, Workplace Culture
About this product
Product Information
A ground-breaking exploration of the changing nature of trust and how to bridge the gap from where you are to where you need to be. Trust, at every level of business and society, has never mattered so much and at the same time. CEOs, managers, presidents, governors - leaders at every level and in every institution - face vexing issues and trade-offs. Many flounder, especially in a turbulent era when confronted with multiple crises and constituencies demanding change. How to bridge these gaps requires a new understanding of just what trust is, how it can be built, and regained when lost. Trust is, however, an elusive, even mushy, concept. Sandra Sucher and Shalene Gupta examine the science behind trust, grounding our understanding of why we humans trust in the first place, describing how customers, employees, community members and investors decide whether an organization or a person can be trusted. Creating and sustaining trust does not, they show, come from reputation-building and PR but by being the real deal, creating products, services, and technologies that work, having good intentions, treating people fairly, and taking responsibility for all the impacts an organization creates, whether intended or not. Then, through a framing of how to think through the elements of trust - competence, motives, means, impact - combined with in-depth stories from twenty years of research we emerge with a new understanding of the business, economic and societal importance of trust and how to regain it once lost. How to, in short, bridge the gap from where you are to where you should be.
Product Identifiers
Publisher
Public Affairs
ISBN-10
1549165801
ISBN-13
9781549165801
eBay Product ID (ePID)
18050100434
Product Key Features
Book Title
Power of Trust : How Companies Build It, Lose It, Regain It
Topic
Leadership, Strategic Planning, Workplace Culture
Publication Year
2021
Language
English
Genre
Business & Economics
Format
Compact Disc
Dimensions
Item Length
5.7in.
Item Width
5.2in.
Additional Product Features
Intended Audience
Trade
Reviews
You can't buy it. You can't sell it. You can't even see it. But if you had more of it, your employees would work harder, and your customers would stay with you longer. Trust is one of the most valuable intangible assets that a company can have and this book will show you how to get more of it. Packed with wonderful stories and practical examples, this book is a great read. Trust me!
Dewey Edition
23
Dewey Decimal
302.35
Edition Description
Unabridged Edition
Item description from the seller
Business seller information
Expert Trading Limited
John Boyer
9220 Rumsey Rd
Ste 101
21045-1956 Columbia, MD
United States
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