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Keep Your Customers: How to Stop Customer Turnover, Improve Retention and Get Lu
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5 available
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ApproximatelyEUR 15.14
- Buy it nowKeep Your Customers: How to Stop Customer Turnover, Improve Retention and Get Lu
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Located in: Grand Rapids, Michigan, United States
Delivery:
Estimated between Thu, 9 May and Tue, 14 May to 43230
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eBay item number:362977049148
Item specifics
- Condition
- EAN
- 9781642796421
- ISBN
- 1642796425
- Binding
- TP
- Item Weight
- 0.63
- Item Height
- 0.51
- Publication Year
- 2020
- Format
- Trade Paperback
- Language
- English
- Book Title
- Keep Your Customers : How to Stop Customer Turnover, Improve Retention and Get Lucrative, Long-Term Loyalty
- Item Length
- 8.5in
- Publisher
- Morgan James Publishing
- Genre
- Business & Economics
- Topic
- Leadership, Marketing / General, Knowledge Capital, Consumer Behavior, Customer Relations
- Item Width
- 5.5in
- Number of Pages
- 222 Pages
About this product
Product Information
Keep Your Customers shares why loyalty in the business world matters and walks companies through the strategies and tactics that boost long-term customer value. It costs 5 to 25 times more for companies to acquire a new customer versus retaining an existing one. That means a company's process to keep their customers is tied directly to their revenue and profitability. In Keep Your Customers, Ali Cudby provides insights from business leaders ranging from legendary executive Kay Koplovitz to leading venture capitalist Mark Suster. Drawing from real-world client stories, business best practices and case studies featuring company CEOs, Keep Your Customers has everything companies need to get started immediately. Ali shares the entire proven process that has helped companies around the world cultivate lucrative, long-term customers.
Product Identifiers
Publisher
Morgan James Publishing
ISBN-10
1642796425
ISBN-13
9781642796421
eBay Product ID (ePID)
3038633699
Product Key Features
Book Title
Keep Your Customers : How to Stop Customer Turnover, Improve Retention and Get Lucrative, Long-Term Loyalty
Format
Trade Paperback
Language
English
Topic
Leadership, Marketing / General, Knowledge Capital, Consumer Behavior, Customer Relations
Publication Year
2020
Genre
Business & Economics
Number of Pages
222 Pages
Dimensions
Item Length
8.5in
Item Width
5.5in
Additional Product Features
Target Audience
Trade
Item description from the seller
Business seller information
BargainBookStores.com
Ralf Scharnowski
3423 Lousma Dr SE
49548 Grand Rapids, MI
United States
I certify that all my selling activities will comply with all EU laws and regulations.
Seller assumes all responsibility for this listing.
eBay item number:362977049148
Postage and packaging
Item location:
Grand Rapids, Michigan, United States
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| Postage and packaging | Each additional item | To | Service | Delivery*See Delivery notes |
|---|---|---|---|---|
| Free postage | Free | United States | Standard Shipping | Estimated between Thu, 9 May and Tue, 14 May to 43230 |
| Dispatch time |
|---|
| Will usually dispatch within 6 working days of receiving cleared payment. |
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Returns policy
| After receiving the item, cancel the purchase within | Refund will be given as | Return postage |
|---|---|---|
| 30 days | Money back | Seller pays for return postage |
The seller is responsible for return postage costs.
| Return policy details |
|---|
| Returns accepted |
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