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Czegel, Barbara : Running an Effective Help Desk: Planning Fast and FREE P & P
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- Buy it nowCzegel, Barbara : Running an Effective Help Desk: Planning Fast and FREE P & P
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Located in: England, United Kingdom
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Estimated between Wed, 10 Jul and Fri, 26 Jul to 43230
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eBay item number:386936267386
Item specifics
- Condition
- Good
- Seller notes
- Book Title
- Running an Effective Help Desk: Planning
- ISBN
- 9780471025443
- Publication Year
- 1995
- Type
- Textbook
- Format
- Hardcover
- Language
- English
- Publication Name
- Running an Effective Help Desk: Planning, Implementing, Marketing, Automating, Improving, Outsourcing
- Item Height
- 233mm
- Publisher
- John Wiley & Sons AND Sons LTD
- Item Width
- 189mm
- Subject
- Computer Science
- Item Weight
- 680g
- Number of Pages
- 304 Pages
About this product
Product Information
Many companies have implemented traditional Help Desk Operations. If clients have a computer problem, they pick up the phone and either log in the problem via voice mail or immediately reach a Help Desk Operator. This book aims to guide the Help Desk department through each step of setting up both a traditional and web-related Help Desk. The book contains ready-to-use templates in both Word and HTML formats for many different Help Desk projects.
Product Identifiers
Publisher
John Wiley & Sons AND Sons LTD
ISBN-13
9780471025443
eBay Product ID (ePID)
89313875
Product Key Features
Publication Name
Running an Effective Help Desk: Planning, Implementing, Marketing, Automating, Improving, Outsourcing
Format
Hardcover
Language
English
Subject
Computer Science
Publication Year
1995
Type
Textbook
Number of Pages
304 Pages
Dimensions
Item Height
233mm
Item Width
189mm
Item Weight
680g
Additional Product Features
Country/Region of Manufacture
United States
Item description from the seller
Business seller information
Entertainment Magpie Ltd
Customer Services
One Stockport Exchange
First Floor
Stockport
Cheshire
SK1 3SW
United Kingdom
Value added tax number:
- GB 226498384
Trade registration number:
- 06277562
I certify that all my selling activities will comply with all EU laws and regulations.
CRN Number:
- 06277562
Seller assumes all responsibility for this listing.
eBay item number:386936267386
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England, United Kingdom
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| Postage and packaging | To | Service | Delivery*See Delivery notes |
|---|---|---|---|
| £3.99 (approx EUR 4.72) | United States | Economy P&P (Economy Int'l Postage) | Estimated between Wed, 10 Jul and Fri, 26 Jul to 43230 |
| Dispatch time |
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| Will usually dispatch within same working day if paid before 22:00 BST (excludes weekends and holidays). Expected dispatch time may vary and is based on seller's order cut-off time. |
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| 30 days | Buyer pays for return postage |
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| Returns accepted |
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