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Chat Reference : A Guide to Live Virtual Reference Services, Paperback by Ron...
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- Buy it nowChat Reference : A Guide to Live Virtual Reference Services, Paperback by Ron...
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Located in: Castle Donington, United Kingdom
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eBay item number:386964509094
Item specifics
- Condition
- Book Title
- Chat Reference : A Guide to Live Virtual Reference Services
- ISBN
- 9781591580003
- Publication Year
- 2003
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- Chat Reference: a Guide to Live Virtual Reference Services
- Publisher
- ABC-Clio
- Subject
- IT
- Number of Pages
- 240 Pages
About this product
Product Information
Functioning as a blueprint, this guide leads the reader through the many decisions and considerations involved in setting up a real-time reference service. Ronan introduces both basic and advanced real-time reference software, offers practical information about features, advantages, and disadvantages, and discusses human and organizational issues. How does one start a virtual reference service? What types of software are available? This comprehensive guide to live virtual services answers these and other questions. Intended as a blueprint, the book is designed to lead the reader through the many decisions and considerations involved in setting up a real-time reference service. Acclaimed expert Jana Smith Ronan introduces both basic and advanced real-time reference software, offers practical information about features, advantages, and disadvantages, and discusses human and organizational issues, such as staffing, training, and administration. Complete with five case studies from successful real-time reference services, this guide provides readers with a better understanding of real-time reference and an ability to make educated decisions on what's best for their library and their patrons.
Product Identifiers
Publisher
ABC-Clio
ISBN-13
9781591580003
eBay Product ID (ePID)
89915259
Product Key Features
Publication Name
Chat Reference: a Guide to Live Virtual Reference Services
Format
Paperback
Language
English
Subject
IT
Publication Year
2003
Type
Textbook
Number of Pages
240 Pages
Additional Product Features
Country/Region of Manufacture
United States
Item description from the seller
Business seller information
Far Corner Europe Limited
Barbara Blake
19-20 Bourne Court
Southend Road
Woodford Green
Essex
IG8 8HD
United Kingdom
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- GB 307932304
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- 10691061
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eBay item number:386964509094
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