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201 Secrets of A High-Performan
US $17.95
ApproximatelyEUR 16.11
Condition:
Good
A book that has been read, but is in good condition. Minimal damage to the book cover eg. scuff marks, but no holes or tears. If this is a hard cover, the dust jacket may be missing. Binding has minimal wear. The majority of pages are undamaged with some creasing or tearing, and pencil underlining of text, but this is minimal. No highlighting of text, no writing in the margins, and no missing pages. See the seller’s listing for full details and description of any imperfections.
2 available
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US $3.99 (approx EUR 3.58) USPS Media MailTM.
Located in: Nashville, TN, United States
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eBay item number:394185239826
Item specifics
- Condition
- Edition
- 1
- Publish Year
- 2002
- Updated ISBN1
- 1461184991
- Updated ISBN2
- 9781461184997
- ISBN
- 9780750673259
- Subject Area
- Medical
- Publication Name
- 201 Secrets of a High-Performance Optometric Practice
- Publisher
- Elsevier-Health Sciences Division
- Item Length
- 9 in
- Subject
- Practice Management & Reimbursement, Optometry
- Publication Year
- 2002
- Type
- Textbook
- Format
- Trade Paperback
- Language
- English
- Item Weight
- 13.1 Oz
- Item Width
- 6 in
- Number of Pages
- 270 Pages
About this product
Product Identifiers
Publisher
Elsevier-Health Sciences Division
ISBN-10
0750673257
ISBN-13
9780750673259
eBay Product ID (ePID)
1829798
Product Key Features
Number of Pages
270 Pages
Language
English
Publication Name
201 Secrets of a High-Performance Optometric Practice
Publication Year
2002
Subject
Practice Management & Reimbursement, Optometry
Type
Textbook
Subject Area
Medical
Format
Trade Paperback
Dimensions
Item Weight
13.1 Oz
Item Length
9 in
Item Width
6 in
Additional Product Features
Intended Audience
Scholarly & Professional
LCCN
2002-026152
Dewey Edition
21
Illustrated
Yes
Dewey Decimal
617.7/5/068
Table Of Content
Prologue: The Practice Management Revolution Preface: The High Performance Optometric Practice 1. Give Your Practice a Competitive Advantage 2. Long Range, Strategic Planning 3. Major Opportunities for Revenue Enhancement and Practice Growth 4. Secrets of Savvy Networking 5. Getting to "Yes" 6. Patient Expectations, Satisfaction & Loyalty 7. Hard Learned Lessons about Fees 8. The Good, the Bad and the Ugly 9. Get the Right People on Board 10. The Brass Tacks of Personnel Management 11. How to Keep Staff Motivation in High Gear 12. Secrets of Stress Management Epilogue
Synopsis
This one-of-a-kind compilation presents 201 easy-to-read, ready-to-use strategies for creating the most successful, bottom-line oriented optometric practice. Tested tips and "hard-learned lessons" describe proven ways to dramatically elevate patient satisfaction, communication skills, referrals, image, fee structure, productivity, profitability, practice growth, management and motivation, and much more. Readers will learn how to attract more private pay patients as well as how to retain employees who work hard, enjoy what they're doing, and pull together to make and keep your practice successful. Case histories from the "Success Files" gathered from leading practices throughout the country reveal opportunities for revenue enhancement and tremendous practice growth. A chapter on market research illustrates how patients, employees, and referring physicians view a practice, its policies, procedures, and personnel to help optometrists understand what they're doing right and how they could improve. Hard-learned lessons about practice and staff management from leading practitioners in optometry, as well as other health care professions, offer practical, real-world advice for practice growth. Methods for attracting more private pay patients reduces dependence on managed care and the stress of a high-volume, time-pressured schedule. Long range, strategic planning introduces critical decisions that every growth-conscious optometrist must make about his or her practice and sets the stage for revenue enhancement and accelerated growth. 14 low-cost, easy-to-use market research techniques highlight the reader's strengths, weaknesses, and "blind spots" in order to make the practice more appealing to patients, staff members, referring physicians and others. 35 substantial and sustainable ways to differentiate a practice give the reader a strong competitive advantage in attracting new patients, generating more referrals, and upgrading the fee structure. 24 savvy networking strategies are designed to produce a stream of referrals from primary care physicians, pediatricians, ophthalmologists, teachers, school nurses, physical therapists, pharmacists, psychologists and others. Critical communication skills for doctors and staff members improve patient acceptance of periodic comprehensive eye exams, premium lens options, quality sunwear, and prescriptions for vocational and avocational visual needs. Proven ways to cope with increased competition and declining reimbursement rates by third-party payers help the reader develop a more satisfying and successful optometric practice. 22 "do's and don'ts" of setting, raising, and discounting fees from practitioners who learned the hard way about the impact that changes in fees have on profitability. 16 hard-learned lessons about hiring employees enable readers to learn from the mistakes of others and build a high performance team of loyal, enthusiastic, service-oriented employees. Stress management strategies reduce practice-related stress, prevent staff burnout, and add a sense of fun to the workday. Patient education tips facilitate the development of high-trust relationships with patients, resulting in better informed, highly motivated, more appreciative patients., This one-of-a-kind compilation presents 201 easy-to-read, ready-to-use strategies for creating the most successful, bottom-line oriented optometric practice. Tested tips and "hard-learned lessons" describe proven ways to dramatically elevate patient satisfaction, communication skills, referrals, image, fee structure, productivity, profitability, practice growth, management and motivation, and much more. Readers will learn how to attract more private pay patients as well as how to retain employees who work hard, enjoy what they're doing, and pull together to make and keep your practice successful. Case histories from the "Success Files" gathered from leading practices throughout the country reveal opportunities for revenue enhancement and tremendous practice growth. A chapter on market research illustrates how patients, employees, and referring physicians view a practice, its policies, procedures, and personnel to help optometrists understand what they're doing right and how they could improve., This unique text provides 201 ready-to-use strategies for increasing the success and profitability of your optometric practice. Time-tested tips and hard-learned lessons provide effective ways to dramatically improve patient satisfaction, communications skills, referrals, image, fee structure, productivity, practice growth, management and motivation, and much more. Case histories, gathered from many practices, illustrate the success others have been able to achieve by following these guidelines. Hard-learned lessons about practice and staff management from leading practitioners in optometry, as well as other health care professions, offer practical, real-world advice for practice growth. Methods for attracting more private pay patients reduces dependence on managed care and the stress of a high-volume, time-pressured schedule. Long range, strategic planning introduces critical decisions that every growth-conscious optometrist must make about his or her practice and sets the stage for revenue enhancement and accelerated growth. 14 low-cost, easy-to-use market research techniques highlight the reader's strengths, weaknesses, and "blind spots" in order to make the practice more appealing to patients, staff members, referring physicians and others. 35 substantial and sustainable ways to differentiate a practice give the reader a strong competitive advantage in attracting new patients, generating more referrals, and upgrading the fee structure. 24 savvy networking strategies are designed to produce a stream of referrals from primary care physicians, pediatricians, ophthalmologists, teachers, school nurses, physical therapists, pharmacists, psychologists and others. Critical communication skills for doctors and staff members improve patient acceptance of periodic comprehensive eye exams, premium lens options, quality sunwear, and prescriptions for vocational and avocational visual needs. Proven ways to cope with increased competition and declining reimbursement rates by third-party payers help the reader develop a more satisfying and successful optometric practice. 22 "do's and don'ts" of setting, raising, and discounting fees from practitioners who learned the hard way about the impact that changes in fees have on profitability. 16 hard-learned lessons about hiring employees enable readers to learn from the mistakes of others and build a high performance team of loyal, enthusiastic, service-oriented employees. Stress management strategies reduce practice-related stress, prevent staff burnout, and add a sense of fun to the workday. Patient education tips facilitate the development of high-trust relationships with patients, resulting in better informed, highly motivated, more appreciative patients.
LC Classification Number
RE959.3.L48 2003
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