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The Offer You Can't Refuse: What If Customers Want More Than Excellent Service?
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US $19.43
ApproximatelyEUR 18.10
- Buy it nowThe Offer You Can't Refuse: What If Customers Want More Than Excellent Service?
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Located in: Sparks, Nevada, United States
Delivery:
Estimated between Fri, 14 Jun and Thu, 20 Jun to 43230
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- 98.5% positive Feedback
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eBay item number:403985306603
Item specifics
- Condition
- Publication Date
- 2020-10-02
- ISBN
- 9789401470353
- Book Title
- Offer You Can't Refuse : What if Customers Want more than Excellent Service?
- Item Length
- 9.5 in
- Publisher
- Lannoo N. V., Uitgeverij
- Publication Year
- 2020
- Format
- Trade Paperback
- Language
- English
- Illustrator
- Yes
- Item Height
- 0.8 in
- Genre
- Business & Economics
- Topic
- Leadership, Motivational, Management
- Item Width
- 6.8 in
- Item Weight
- 0 Oz
- Number of Pages
- 256 Pages
About this product
Product Information
* A new book from a visionary keynote speaker who specializes in customer-centric thinking and the evolution of corporate responsiveness* Offers concrete applications of the social dimension of customer relations* Contains three components for sustainable successHow can you stay relevant for your customers? The answer is a combination of the following three factors: technology, personal involvement and social commitment. The past ten years have been marked by the arrival of 4G, mobile services, and robotics. These technologies have brought about a revolution in the field of customer experience and in the future, this will evolve even further. As a company, you will have to take a more active part in the personal life journey of your customers. This opens up the opportunity to tackle, together with your customer, concrete social world problems, including climate change, mobility, and health care. Customers increasingly seek out companies that do good for both themselves, and the world.
Product Identifiers
Publisher
Lannoo N. V., Uitgeverij
ISBN-10
9401470359
ISBN-13
9789401470353
eBay Product ID (ePID)
7050419949
Product Key Features
Book Title
Offer You Can't Refuse : What if Customers Want more than Excellent Service?
Format
Trade Paperback
Language
English
Topic
Leadership, Motivational, Management
Publication Year
2020
Illustrator
Yes
Genre
Business & Economics
Number of Pages
256 Pages
Dimensions
Item Length
9.5 in
Item Height
0.8 in
Item Width
6.8 in
Item Weight
0 Oz
Additional Product Features
Reviews
What's going to take our companies to the next level--something that exceeds our customers' expectations? Van Belleghem has ideas focused in three areas: technology, personal involvement and social commitment. I've become a big fan of his work and I'm sure you will, too.
Target Audience
Trade
Item description from the seller
Business seller information
Alibris, Inc.
Rob Lambert
2560 9th St
Ste 215
94710-2565 Berkeley, CA
United States
I certify that all my selling activities will comply with all EU laws and regulations.
Seller assumes all responsibility for this listing.
eBay item number:403985306603
Postage and packaging
Item location:
Sparks, Nevada, United States
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| Postage and packaging | To | Service | Delivery*See Delivery notes |
|---|---|---|---|
| Free postage | United States | Standard Shipping | Estimated between Fri, 14 Jun and Thu, 20 Jun to 43230 |
| US $5.50 (approx EUR 5.12) | United States | Expedited Shipping | Estimated between Sat, 15 Jun and Fri, 21 Jun to 43230 |
| Dispatch time |
|---|
| Will usually dispatch within 2 working days of receiving cleared payment. |
| Taxes |
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Returns policy
| After receiving the item, cancel the purchase within | Refund will be given as | Return postage |
|---|---|---|
| 30 days | Money back | Buyer pays for return postage |
The buyer is responsible for return postage costs.
| Return policy details |
|---|
| Returns accepted |
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