At Simply Sound & Lighting we aim to give our customers a great experience and complete consumer satisfaction. We believe all of the products we sell are excellent but if there happen to be any problems with orders or goods we will resolve them quickly and efficiently. Please contact us directly so we can assist you promptly. Please call our office on 01379 644135 or email info@simplysoundandlighting.co.uk
We accept all major credit & debit cards but regretfully cannot accept American Express at this time. We can also accept cheques from either a business or personal kind but you will have to bear in mind we work on a basis of 10 working days from the cheque arrives to dispatch the goods. We are happy to accept payments via PayPal.
If you are an international customer, please be aware that at the point of payment your card issuing bank will convert the amount paid in UK pounds to your currency at the current exchange rate. This may incur a charge.
Please call the office on 01379 644135 if you wish to discuss payment methods.
VAT is included on all purchases which means that the price you see is what you pay unless delivery charges are involved.
We intend to keep our advertised stock levels accurate but in the event that this does not occur & an order has been placed we will notify the customer as soon as possible to discuss alternative options.
No items are supplied on a trial basis.
The courier will try to deliver your parcel three times, if they have no contact from the buyer after the third attempt they will return your shipment to us. Any additional carriage charges will be chargeable to the buyer.
All delivery addresses unless notified otherwise will be taken as address on PayPal notifications. For most purchases we will not send to an unconfirmed address.
International buyers - please note you must contact us for an exact quote before bidding. International postage is impossible to estimate for every country. The Amount advertised by eBay’s automatic postage calculator may not be accurate. International buyers must provide a telephone number for the courier.
These terms and conditions do not affect your statutory rights.
