Terms and Conditions
These terms & conditions may be subject to change without notification. The current full terms and conditions are held at and can be viewed at http://www.enamelshades.co.uk/storepage1102279.aspx
Below is a summary of those terms and conditions.
1)Prices and VAT
All prices are expressed inclusive of any VAT payable at the current HMRC rate unless otherwise stated.
2)Acceptance of Orders
There will be no contract of any kind between you and us unless and until we actually dispatch the goods to you. Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we actually dispatch the goods to you. At any point up until then, we may decline to supply the goods to you without giving any reason. To ensure availability of all our products customers may be limited to a maximum number of items. If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you.
3)Delivery
Delivery will be made to the address specified by you on the completed order form.
We use Royal Mail and selected parcel delivery companies to fulfil our deliveries and as such we do not have direct control over these services. We cannot be held responsible for delivery delays caused by circumstances outside our control howsoever caused. Delivery conditions and signatures for delivery will vary dependent on carrier used. All goods must be signed for on delivery by an adult aged 18 years or over.
If a carrier attempts to deliver your order to the delivery address as arranged with you but there is nobody at the delivery address to accept your order, the driver will usually leave notification of attempted delivery and you will need to contact that delivery company to arrange redelivery. We cannot be held responsible for delivery companies failing to leave non-delivery notification, failed deliveries or any costs incurred by you in arranging reselivery.
The delivery services we use cover most UK residential addresses with individual postcodes. Selected caravan parks, camp sites and holiday homes may be excluded, please check your postcode.
We aim to ensure delivery within seven working days of placing an order.
4)Returns and Defective Goods
We hope you will be happy with your purchase. However, should you feel it necessary to return an item, we aim to make the returns process as simple as possible.
If you are unhappy with any item you must first notify us within 14 days of purchase via email to
contact@enamelshades.co.uk
If the return is approved by us the item should be returned at your cost in the original packaging to the following address:
Returns
HFS Specialities Ltd
Unit 15 Stirchley Trading Estate, Hazelwell Road, Birmingham B30 2PF
Our policy is to refund only the item cost and not the cost of return postage or packaging.
Your statutory rights are not affected.
We will replace any goods which are defective in workmanship or materials or, at our option, refund the purchase price of those goods. We will not be held liable for any loss or damage resulting from the use of goods whether defective or otherwise nor for any consequential damages or any costs incurred by the Buyer in connection with the goods or for whatever reason.
5) LIMITATION OF LIABILITY
YOU EXPRESSLY UNDERSTAND AND AGREE THAT WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSS (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM OR ARISING OUT OF (I) THE USE OF OR THE INABILITY TO USE THE SERVICE, (II) THE COST TO OBTAIN SUBSTITUTE GOODS AND/OR SERVICES RESULTING FROM ANY TRANSACTION ENTERED INTO ON THROUGH THE SERVICE, (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA TRANSMISSIONS, (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE, OR (V) ANY OTHER MATTER RELATING TO THE SERVICE. In some jurisdictions, it is not permitted to limit liability and therefore such limitations may not apply to you.
6) Reservation of Rights
We reserve all of our rights, including but not limited to any and all copyrights, trademarks, patents, trade secrets, and any other proprietary right that we may have in our web site, its content, and the goods and services that may be provided. The use of our rights and property requires our prior written consent. We are not providing you with any implied or express licenses or rights by making services available to you and you will have no rights to make any commercial uses of our web site or service without our prior written consent.
7) Notification of Copyright Infringement
If you believe that your property has been used in any way that would be considered copyright infringement or a violation of your intellectual property rights please contact us at contact@enamelshades.co.uk and we will investigate the matter within one business day.
8) Applicable Law
These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts.
9) Miscellaneous Information
(i) In the event that this Terms of Use conflicts with any law under which any provision may be held invalid by a court with jurisdiction over the parties, such provision will be interpreted to reflect the original intentions of the parties in accordance with applicable law, and the remainder of this Terms of Use will remain valid and intact; (ii) The failure of either party to assert any right under this Terms of Use shall not be considered a waiver of any that partys right and that right will remain in full force and effect; (iii) You agree that without regard to any statue or contrary law that any claim or cause arising out of this web site or its services must be filed within one (1) year after such claim or cause arose or the claim shall be forever barred; (iv) We may assign our rights and obligations under this Terms of Use and we shall be relieved of any further obligation.
