Returns Policy:
Our 100% positive feedback is extremely important to us so we offer a 30-day money back guarantee from the date of purchase giving you the reassurance that you are buying from a trusted seller. If you don't have a positive experience, contact us and we will do our utmost to resolve any issues.
Customer Care & Support:
We try to answer queries within 24 hours. We provide personalised customer service and want you to have an easy pleasant experience purchasing from us. All the information that we have about items is set out in the eBay listing page. Usually, carefully reading the item’s description details and viewing all the images should answer any questions that you may have. We try to carefully document every item we offer with accuracy so that you can purchase from us with confidence.
Payment:
Payments are processed through eBay checkout. Item will be dispatched on clearance of payment.
Delivery:
Dispatched within the UK. All our books are dispatched in protective mailers. We aim to dispatch your order the same working day whenever possible. UK Deliveries are made either by Royal Mail or tracked Courier and normally take between 1-7 working days to arrive. Courier tracking details will be provided. Purchases from outside the UK are sent via eBay’s Global Shipping Program who independently set and charge the postal rates and any other applicable duties. All items are dispatched the same day or within 24 hours of purchase and you will be notified of dispatch and tracking details, but delivery may be held up by the courier. Please kindly take this into account in your feedback if marking items as “late delivery” which, as you will appreciate, is beyond our control.
Feedback:
If you are happy with your purchase, we would be very grateful if you could leave positive feedback for us and 5-star ratings. We want to make sure you are satisfied with your purchase, so we wait until you have left us feedback as a means of tracking your satisfaction. In the event you are dissatisfied with your purchase, please contact us and we will do our utmost to resolve any issues before you leave negative feedback. We appreciate that time may have elapsed before you leave feedback.
Images:
Please see all pictures as they form an important part of the description to assist you with your purchase. Books are carefully scanned to provide you with images of the item you will be purchasing; however sometimes you may see grey areas or distorted text which is due to the book not being completely flat on the scanner. Copyright is held by the publishers or by their respective licence: all rights reserved.
Authenticity:
All the books sold in our store are authentic. ISBN may differ if there is no ISBN present to aid identification. Images are of actual book offered for sale.
Older Books:
Please take into consideration that out of print and rare books may exceed the original published cover price and that older books may not be in the same condition as brand new off-the-press books and may show some signs of storage/age/shelfwear. Generally, all older books will never be 100% perfect. This may show especially in the paper grade which was used for printing older books which may not be brilliant white like modern books and may have tanned over time. Ex-library books may have the usual library book markings inside.
