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Business and Professional Communucation : A Practical Guide to Workplace Effectiveness by Howard Paul Travis and Kathryn Sue Young (2020, Trade Paperback)

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About this product

Product Identifiers

PublisherWaveland Press, Incorporated

ISBN-101478639776

ISBN-139781478639770

eBay Product ID (ePID)4050380058

Product Key Features

Number of Pages311 Pages

Publication NameBusiness and Professional Communucation : a Practical Guide to Workplace Effectiveness

LanguageEnglish

SubjectGeneral, Teaching Methods & Materials / Language Arts

Publication Year2020

TypeTextbook

AuthorHoward Paul Travis, Kathryn Sue Young

Subject AreaEducation, Business & Economics

FormatTrade Paperback

Dimensions

Item Length9.2 in

Item Width7 in

Additional Product Features

Intended AudienceCollege Audience

SynopsisThe authors present the fundamentals of business communication in every stage of professional life: writing résumés, preparing for interviews, securing a job, communicating with colleagues and supervisors, working on a team, and advancing into management and leadership positions. Young and Travis encourage people building careers to create an image or brand that employers will recognize as a good fit for their companies. Skills that cement an appealing brand include: proficient use of language (verbal and written), problem-solving abilities, expert use of technology and social media, enthusiasm for work and people, a moral and ethical foundation, the ability to adapt quickly to new ideas, and being a role model for others. Chapter discussions include practical advice on developing these skills.The journey to a satisfying career begins with self-assessment. Readers are prompted to analyze their communication strengths and weaknesses. The chapters offer guidance on how to reinforce strong points and to work on eliminating shortcomings. Effective communicators expand listening skills to enhance their ability to adapt verbal and nonverbal communication to the needs of clients and colleagues in a diverse, global workplace. The authors provide meaningful advice on gender communication, image management, intercultural communication, and communicating in difficult situations. Competent communication is critical to establishing good rapport and creating a positive work environment.