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About this product
Product Identifiers
PublisherWadsworth
ISBN-100534563317
ISBN-139780534563318
eBay Product ID (ePID)561971
Product Key Features
Number of Pages432 Pages
LanguageEnglish
Publication NameCommunicating in Professional Contexts : Skills, Ethics, and Technologies
SubjectCommunication Studies, Theater / General, Media Studies, General
Publication Year2002
TypeTextbook
AuthorH. Lloyd Goodall, Sandra Goodall
Subject AreaDrama, Performing Arts, Language Arts & Disciplines, Social Science
FormatTrade Paperback
Dimensions
Item Weight21.7 Oz
Item Length9.4 in
Item Width7.5 in
Additional Product Features
Intended AudienceCollege Audience
LCCN2001-046549
Dewey Edition21
IllustratedYes
Dewey Decimal658.4/5
Table Of ContentPreface. 1. Breakthrough Skills for the Global Workplace. 2. The Evolution of Communication in the Workplace. 3. Preparing for Conscious Communication in the Workplace. 4. Listening in the Workplace. 5. The Power of Verbal and Nonverbal Communication in the Workplace. 6. Information Technology and Conscious Communication. 7. Exploring Interpersonal Communication. 8. Interviewing: An Organizational Perspective. 9. Interviewing: A Potential Employee's Perspective. 10. Small Groups and Teams in the Workplace. 11. Informative Presentations at Work. 12. Making the Persuasive Case at Work. Index. Appendix.
SynopsisThis new text and its accompanying CD-ROM, offers a distinct alternative to existing books for the business and professional communication course. Featuring coverage of the most up-to-date skill set available, the book reflects the rapid changes in professional communication due to the global economy, advances in information technology and an increasingly diverse work force. Using an engaging narrative style combined with the unique CCCD model (Choosing, Creating, Coordinating and Delivering) for building presentation competencies, and integrated Web and CD-ROM technology, the authors pay attention to skill building within a strong theoretical foundation of organizational communication. The unique CCCD model employed by the authors throughout the text consists of the following components: Choosing (a communication goal and strategy), Creating (the message), Coordinating (with other people), and Delivering (the message). The model provides students with a consistent formula in each chapter based on the same communication processes. Whether they are preparing an introduction, for an interview, for an informative presentation or for a persuasive presentation, students can use the model to prepare for, and improve upon, their performance.