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Protecting your account

We take a number of steps to help ensure the security of your account. But there's also a lot you can do. Find out more about ways you can protect your account.

Solve a problem

Send any suspicious email to spoof@ebay.co.uk, or if the email appears to be from PayPal, send it to spoof@paypal.co.uk. Never click on a link in a suspicious email. Learn more about reporting spoof.
If you notice any changes to your account that you didn't authorise, sign in to your account and change your password and secret question and answer. If you can't sign in, contact us immediately. Learn more about securing your account.
If you notice any suspicious changes to your account, sign in and change your password and secret question and answer. If you can't sign in, contact us immediately. Learn more about protecting your account.

Help topics

Account security

Privacy protection

Tutorial

7 minutes

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