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How do I mark my item as paid or dispatched?

You can track the status of items you are buying and selling (if you have a seller's account) and update the status under the 'Take action' column in My eBay:

Marking an item as paid

If you paid for an item and My eBay is still showing it needs to be paid, you can manually mark the item as paid for your own records. Marking your item as paid does not notify the seller. Regardless of what the status shows in My eBay, as long as your seller acknowledges receiving payment, your part of the transaction is complete.

To mark an item as paid:
  1. From the left column of My eBay, click the Won link under Buy.

  2. In the Won section, find the item you want to mark as paid.

  3. From the Action menu, select Mark as Payment Sent. The £ icon turns blue, so you can easily see that payment is complete for the item.

Note: If you pay for your item using PayPal, or the seller marks the item as Payment Received on their My eBay page, the payment status in My eBay will be automatically updated to display as Payment Sent. However, if you paid using another payment method and you manually mark the item as Payment Sent, the seller is not automatically notified.

Marking an item as dispatched

If you posted an item to a buyer and My eBay is still showing it needs to be sent, you can manually mark the item as dispatched for your own records. Marking your item as dispatched tells the buyer that the item has been sent.

To mark an item you sent as dispatched:
  1. From the left column of My eBay, click the Sold link under Sell.

  2. In the Sold section, find the item you want to mark as dispatched.

  3. From the Action menu select Mark as Dispatched. The icon turns yellow, so you can quickly see that the item has been sent.

  4. Optional: You can also send an invoice, relist an item, and print a packing label from the Take action menu.

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