About transactions outside of eBay
We don't allow members to solicit buying or selling items outside of eBay. See our policy on offers to buy or sell outside of eBay for more information.
How to check if a transaction was outside of eBay
To check whether your transaction was on eBay:
If the item isn't in your account information in My eBay, there's a good chance the transaction happened outside of our website.
How to report a possible fraudulent transaction
If you bought or sold an item outside of eBay and believe you were defrauded, please report it to us by using one of these links:
We also encourage you to do the following:
Have a question? We can help.
Ask eBay members
Get help from other eBay members. Visit the Answer Centre to post a question.